Autonation Subaru - Service Center
Carlsbad, CA
2,796 Reviews of Autonation Subaru - Service Center
Always great customer service Everyone here is always pleasant to work with. The technician that checked me in and helped me out, Zach, was very helpful. I brought my Crosstrek in Everyone here is always pleasant to work with. The technician that checked me in and helped me out, Zach, was very helpful. I brought my Crosstrek in for 18,000 service and a recall. I was also having some problems with a setting with my doors and he went out of his way to help me out and figure out how to reset it. Always outstanding service! More
Julian Perez This was the first servicing my car at the dealership since I purchased it. Julian, the service advisor, provided exceptional customer service, going This was the first servicing my car at the dealership since I purchased it. Julian, the service advisor, provided exceptional customer service, going above and beyond to help me out. He is knowledgeable and took the time to explain things to me, even though they were super busy. I will be back for sure! More
Had great customer service. My car had a manufacturer defect. It was under warranty. After the car was fixed, we already completed an online survey from Subaru. Now this one a My car had a manufacturer defect. It was under warranty. After the car was fixed, we already completed an online survey from Subaru. Now this one and there is a survey mailed to our home. Why are there so many surveys? Are they all from different departments? More
5 Star Service advisors were really helpful and informative! Bobby helped me initially, but Julian signed me out when I came back for my car. I always receiv Service advisors were really helpful and informative! Bobby helped me initially, but Julian signed me out when I came back for my car. I always received good service when taking my car in. More
Very professional Great experience, very knowledgeable. Knew exactly what my problems were and gave great advice.. The facility was very clean as well. And the staff w Great experience, very knowledgeable. Knew exactly what my problems were and gave great advice.. The facility was very clean as well. And the staff was very helpful and friendly. More
Perfect. Always perfect. I am treated like gold here. Morale seems excellent. People are incredibly nice! I could have gotten my oil changed at jiffy lube for Always perfect. I am treated like gold here. Morale seems excellent. People are incredibly nice! I could have gotten my oil changed at jiffy lube for half the cost, but the experience makes it worth it: coffee, milk bones for my dog, walking to the outlets while you work on my car etc More
Quick and efficient I took my Outback in for a recall fix and was expecting a 4+ hour wait time - was out of there in less than two hours yeah! I took my Outback in for a recall fix and was expecting a 4+ hour wait time - was out of there in less than two hours yeah! More
Excellent as usual Service advisor JP was able to expedite our service so we could get on the road to our grandson’s baseball playoff game. He always comes through! Service advisor JP was able to expedite our service so we could get on the road to our grandson’s baseball playoff game. He always comes through! More
So professional ! All staff in that dealership are courteous and very attentive . My car had the front grill damaged and Jeremy gave me an excellent price and it was do All staff in that dealership are courteous and very attentive . My car had the front grill damaged and Jeremy gave me an excellent price and it was done in 48 hours as he promised . More
Annual maintenance Bobby and the curtesy drivers treat me with friendliness and respect I appreciate their professionalism. Thank you but why do I need to put in 25 wor Bobby and the curtesy drivers treat me with friendliness and respect I appreciate their professionalism. Thank you but why do I need to put in 25 words minimum. More