Autonation Subaru - Service Center
Carlsbad, CA
2,794 Reviews of Autonation Subaru - Service Center
Excellent Service! Ordered rear seat back protectors and was informed to come by to have them installed. Brought vehicle in, work-order already setup by parts manager. H Ordered rear seat back protectors and was informed to come by to have them installed. Brought vehicle in, work-order already setup by parts manager. Handed key to service tech who quickly and cleanly installed them. Wonderful and pleasant service! More
Recall Excellent service by will Carrasco Appointment when needed Repair in expected time Very courtieous staff Shuttled to work when needed Convenient Excellent service by will Carrasco Appointment when needed Repair in expected time Very courtieous staff Shuttled to work when needed Convenient waiting area Repair job explained in detail More
Quick and honest Came in with a tire leaking air. 30 mins and 35 dollars later , I was on my way to work. I appreciated their professionalism. Thanks Came in with a tire leaking air. 30 mins and 35 dollars later , I was on my way to work. I appreciated their professionalism. Thanks More
Service Zach was very helpful , thorough and friendly on my service visit recently in CARLSBAD. He is knowledgeable and would highly recommend him to any futu Zach was very helpful , thorough and friendly on my service visit recently in CARLSBAD. He is knowledgeable and would highly recommend him to any future customers More
Excellent service Zach was great—professional, courtesy, and accommodating! I will be requesting him specifically from here on out for all my service needs. Thank you S Zach was great—professional, courtesy, and accommodating! I will be requesting him specifically from here on out for all my service needs. Thank you Subaru! More
Great Service Always a pleasure. I’ve owned VWs bought at Bob Baker for many years. Great cars and always has a great care and service. Thanks. Always a pleasure. I’ve owned VWs bought at Bob Baker for many years. Great cars and always has a great care and service. Thanks. More
Bobby Reynolds is a great service advisor Bobby was knowledgeable and kind and had my service done as promised. Also, my car was ready when he said it would be. Thank you for being so reliable Bobby was knowledgeable and kind and had my service done as promised. Also, my car was ready when he said it would be. Thank you for being so reliable, Bobby! More
Service for Outback Great service. Friendly staff. Found an issue during an oil change and worked around my schedule to get it done. When it was apparent it was going to Great service. Friendly staff. Found an issue during an oil change and worked around my schedule to get it done. When it was apparent it was going to take longer, they set me up in a loaner. The previous dealer was recommending all kinds of things to be replaced as part of my last oil change that it turns out did not need to be replaced. I really appreciated Zach’s honesty and efforts to explain what was wrong with my car. More
Good experience Car was in for recall and regular service. I asked to take one of the shuttles home as soon as it returned. After waiting over an hour I said I would Car was in for recall and regular service. I asked to take one of the shuttles home as soon as it returned. After waiting over an hour I said I would Uber home because I had to work. About twenty minutes later a very kind man drove me home. I would have used Uber when I turned over my car if I knew I had to wait that long. An update would have helped. More annoying, was being called ‘honey’ and ‘sweetie’ by my young service agent. I’m fine with him forgetting my name, and/or calling me by my first name. I don’t need formality. This was weird. More
Bob Baker Subaru Service Dept. gets an A I arrived 5 minutes early for my appt. and was taken straight in to do paperwork with JP. He was very efficient and courteous. My work was done quic I arrived 5 minutes early for my appt. and was taken straight in to do paperwork with JP. He was very efficient and courteous. My work was done quickly, I got shuttle rides to and from the Dealer....it was all very quick - I was the only one in the car so wasn't delayed by having to drop off or pick up another custome. All in all a pleasant experience. More