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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,794 Reviews

2,794 Reviews of Autonation Subaru - Service Center

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May 09, 2019

Excellent Service! Ordered rear seat back protectors and was informed to come by to have them installed. Brought vehicle in, work-order already setup by parts manager. H More

by ttom4520022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Thompson, Chris Evans
May 08, 2019

Recall Excellent service by will Carrasco Appointment when needed Repair in expected time Very courtieous staff Shuttled to work when needed Convenient More

by dminuzzi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Carrasco
May 08, 2019

Quick and honest Came in with a tire leaking air. 30 mins and 35 dollars later , I was on my way to work. I appreciated their professionalism. Thanks More

by Bean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Zach Lenfesty, Bobby Reynolds, William Carrasco, Carlos Espinoza, Julian Perez, JP Phillips, Tanner Knapp, Leah Dannals
May 07, 2019

Service Zach was very helpful , thorough and friendly on my service visit recently in CARLSBAD. He is knowledgeable and would highly recommend him to any futu More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
May 07, 2019

Excellent service Zach was great—professional, courtesy, and accommodating! I will be requesting him specifically from here on out for all my service needs. Thank you S More

by keri.e.cannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
May 07, 2019

Great Service Always a pleasure. I’ve owned VWs bought at Bob Baker for many years. Great cars and always has a great care and service. Thanks. More

by moran_jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
May 07, 2019

Bobby Reynolds is a great service advisor Bobby was knowledgeable and kind and had my service done as promised. Also, my car was ready when he said it would be. Thank you for being so reliable More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
May 07, 2019

Service for Outback Great service. Friendly staff. Found an issue during an oil change and worked around my schedule to get it done. When it was apparent it was going to More

by Mari
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
May 05, 2019

Good experience Car was in for recall and regular service. I asked to take one of the shuttles home as soon as it returned. After waiting over an hour I said I would More

by Apatientperson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
May 04, 2019

Bob Baker Subaru Service Dept. gets an A I arrived 5 minutes early for my appt. and was taken straight in to do paperwork with JP. He was very efficient and courteous. My work was done quic More

by anmarasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Two shuttle drivers who were awesome, JP Phillips
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