Autonation Subaru - Service Center

Good experience Car was in for recall and regular service. I asked to take one of the shuttles home as soon as it returned. After waiting over an hour I said I would Car was in for recall and regular service. I asked to take one of the shuttles home as soon as it returned. After waiting over an hour I said I would Uber home because I had to work. About twenty minutes later a very kind man drove me home. I would have used Uber when I turned over my car if I knew I had to wait that long. An update would have helped. More annoying, was being called ‘honey’ and ‘sweetie’ by my young service agent. I’m fine with him forgetting my name, and/or calling me by my first name. I don’t need formality. This was weird. More

Bob Baker Subaru Service Dept. gets an A I arrived 5 minutes early for my appt. and was taken straight in to do paperwork with JP. He was very efficient and courteous. My work was done quic I arrived 5 minutes early for my appt. and was taken straight in to do paperwork with JP. He was very efficient and courteous. My work was done quickly, I got shuttle rides to and from the Dealer....it was all very quick - I was the only one in the car so wasn't delayed by having to drop off or pick up another custome. All in all a pleasant experience. More

Bobby was fantastic! Bobby was very welcoming and reassuring- i knew i was in great hands! He kept me updated throughout the whole process-and ensured i got the car back i Bobby was very welcoming and reassuring- i knew i was in great hands! He kept me updated throughout the whole process-and ensured i got the car back in good time! More

Had to be done, but J.P. made it bearable. Had to have a rebuilt transmission installed, and between J.P. as rep and Chris' expertise as mechanic, I got my car back is record time. Kudos to the Had to have a rebuilt transmission installed, and between J.P. as rep and Chris' expertise as mechanic, I got my car back is record time. Kudos to them both! More

Fast Friendly Service! Great routine maintenance service. They even dropped me off at the gym while servicing my car. I had to work out fast! Price was as stated. N Great routine maintenance service. They even dropped me off at the gym while servicing my car. I had to work out fast! Price was as stated. No suprises! More

Great Service From Julian Perez Julian Perez was my service provider for the 2nd time for different things! Very Professional. And presented everything Very Organized! He's my go to! Julian Perez was my service provider for the 2nd time for different things! Very Professional. And presented everything Very Organized! He's my go to! Thank you! More

Quick oil change We arrived at the dealership early Saturday morning without an appointment for an oil change, JP greeted us and got our Outback in right away, and it We arrived at the dealership early Saturday morning without an appointment for an oil change, JP greeted us and got our Outback in right away, and it was done in one hour! Great Service! Thank you JP! More

Fixted it! The Enfotainment system took a turn for the worst Bob and friends replaced it no issues. Thanks JP for all of your help. Radio is back to normal The Enfotainment system took a turn for the worst Bob and friends replaced it no issues. Thanks JP for all of your help. Radio is back to normal More

Well done the work and a car wash Great customer service! Love my car and dealership! I like the fact they always offer a car wash. I have recommended my car model to several friends, Great customer service! Love my car and dealership! I like the fact they always offer a car wash. I have recommended my car model to several friends, one friend bought same year, model and color as mine in Illonis. More

Bad sensor Julian Perez was exceedingly helpful. Unfortunately they could not determine why my blind side detection sensor goes off occasionally while I am drivi Julian Perez was exceedingly helpful. Unfortunately they could not determine why my blind side detection sensor goes off occasionally while I am driving. This is somewhat disconcerting and sadly has not been resolved. More