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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,796 Reviews

2,796 Reviews of Autonation Subaru - Service Center

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April 29, 2019

Replacement radio & 2 recalls Quick, friendly services, from start to finish .I didn't have to wait excessive amounts, diagnostic by Zach were quick & efficient .I appreciate the More

by jandfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty, Tanner Knapp
April 29, 2019

Quick & quality service. Car was dropped off in the morning and service was finished by noon. Bobby was very communicative during the entire process. Quality of work was excel More

by vaughb22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
April 28, 2019

Toe Hitch Great service. Tanner was informative. The shuttle home was very helpful and quick. Work was done by end of day. Only recommendation would b More

by moijoe.joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
April 27, 2019

Service was great! I can without an appointment to get a key reprogrammed. Julian fit me on the schedule and also fixed a small problem and did my recall notice all at t More

by jdlimber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the fellow that ordered the key for me, but he stayed over time to help me out. Very friendly and helpful., Julian Perez
April 26, 2019

Awesome and quick service! Every time I go to the service center I request Zach L, he’s very knowledgeable nice and thorough Haven’t had one bad experience yet! More

by willowens527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
April 26, 2019

Dealing with rodent damage Friendly and expert service. One complaint is the musack that is piped to phone while on hold. Not only is it terrible but sound quality is worse More

by sueglu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
April 26, 2019

AMAZING I received everything promised at a very fair price. Tanner was very helpful throughout the process. I had an airbag recall, that was replaced for fre More

by brendanurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
April 26, 2019

The Telles experience Will Carrasco was an amazing service advisor. This was a repeat issue so I was little frustrated to say the least. Will assured me that I was in goo More

by Brasil 69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Carrasco
April 26, 2019

Excellent experience! Darius was warm and friendly, very professional and efficient. He clearly explained what services would be completed, along with the estimated cost o More

by kathy32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Young
April 25, 2019

Callbacks marginal Once I was able to connect with the right person in service center things went well. Zack Lenfesty was very helpful through the entire process. Prio More

by holtda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Vogel, Zach Lenfesty
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