Autonation Subaru - Service Center
Carlsbad, CA
2,793 Reviews of Autonation Subaru - Service Center
Recall and 2 year service Zach Lenfesty (service writer) told me i might be there for a while but promised to try to facilitate the work. He was more than professional and plea Zach Lenfesty (service writer) told me i might be there for a while but promised to try to facilitate the work. He was more than professional and pleasant and got me out within 1-1/2 hours. More
Easy peasy lemon squeezie Came back from 3 week vacation out of the country with my service engine light on. Called right when we opened and brought in my car asap. Got a call Came back from 3 week vacation out of the country with my service engine light on. Called right when we opened and brought in my car asap. Got a call on middle of the day that it was needed overnight due to a crack in the thermostat. Picked up the following day and everything was covered by the warranty which expires in 2020 😲 Plus my car got a wash and I had forgot to ask! Thank you! Bobby was the service rep assisting me and he was friendly, helpful, informative and on top of it! More
Professional Care I took my car in for the 30000 mile check up and was treated professionally and fairly. This is a lease and they did all the work necessary to keep it I took my car in for the 30000 mile check up and was treated professionally and fairly. This is a lease and they did all the work necessary to keep it running smoothly and in accordance with manufacturing specs. More
Excellent service customer service above the rest Our service advisor William went above and beyond, He made sure we were well informed of every step and communicated with us promptly everything that Our service advisor William went above and beyond, He made sure we were well informed of every step and communicated with us promptly everything that was being done thank you. More
Maintenance I needed an oil change and new windshield wipers. I was not aware that I also needed a coolant replacement. Bobby was very helpful with this to my tot I needed an oil change and new windshield wipers. I was not aware that I also needed a coolant replacement. Bobby was very helpful with this to my total satisfaction. More
Great Experience Oustanding Workers , very polite , very understanding when it comes to my vehicle . Great Envorinment , cleaniness is excellent , lounge is great to r Oustanding Workers , very polite , very understanding when it comes to my vehicle . Great Envorinment , cleaniness is excellent , lounge is great to relax while waiting for vehicle in service . More
Car recall I had to take my car in for a recall. I dealt with Bobby Reynolds who I've dealt with before and he's always super nice and gets my car in and out as I had to take my car in for a recall. I dealt with Bobby Reynolds who I've dealt with before and he's always super nice and gets my car in and out as soon as possible. More
Recall on mileage to travel It seams all they did was remove the display of miles to go before you need gas. I am not happy with the removing the display It seams all they did was remove the display of miles to go before you need gas. I am not happy with the removing the display More
Efficient and friendly service I took my 2017 Crosstrek in for its 30,000 mile checkup. My service adviser, Julian, was so helpful and found ways for me to save money on some extra I took my 2017 Crosstrek in for its 30,000 mile checkup. My service adviser, Julian, was so helpful and found ways for me to save money on some extra items. Work was completed on time. The shuttle guys took me home and picked me back up. More
Another great experience It is always great working with JP. He is so friendly and always lets me know exactly what is going on with my car. I came in early to get my car serv It is always great working with JP. He is so friendly and always lets me know exactly what is going on with my car. I came in early to get my car serviced and he checked me in as soon as he saw me. I really appreciate this level of service. More