Autonation Subaru - Service Center
Carlsbad, CA
2,798 Reviews of Autonation Subaru - Service Center
Great team Thank you to Carlos, Chris and Zach for their excellent customer service and doing their best to help me out. It's never fun when your car needs work. Thank you to Carlos, Chris and Zach for their excellent customer service and doing their best to help me out. It's never fun when your car needs work. I was bummed my car radio wasn't working properly, even more so when the replacement wasn't working, but they were incredibly kind, professional and very thorough with trouble shooting. Their customer service made all the difference, so huge thank you. More
Everything was perfect I took my 2016 sub crosstrex in for 30k service As usual, everything was smooth - greeted when I pulled up, had everything ready to go, finished I took my 2016 sub crosstrex in for 30k service As usual, everything was smooth - greeted when I pulled up, had everything ready to go, finished abit earlier than they estimated, called me and I was out the door More
Car battery replacement Got us a same day appointment for a dead car battery. Friendly service and had the car ready as promised. Also advised on upcoming maintenance needs. Got us a same day appointment for a dead car battery. Friendly service and had the car ready as promised. Also advised on upcoming maintenance needs. More
Excellent Service While getting work done on your car is never fun, the professionalism of this dealership makes me a return customer. I appreciate that all repairs and While getting work done on your car is never fun, the professionalism of this dealership makes me a return customer. I appreciate that all repairs and upcoming maintenance are explained to me thoroughly. I recently took in my car to just get replacement keys made and was pleased that an inspection was also performed. Highly recommend! More
ULTIMATE CUSTOMER SERVICE Worked with Bobby Reynolds as my service writer this visit. Beyond exceptional is the only way to describe my experience with this appointment. The Worked with Bobby Reynolds as my service writer this visit. Beyond exceptional is the only way to describe my experience with this appointment. The work was preformed in a shorter period of time which was great as well. More
Speedy and thorough Went in for Subaru 6 month check. All was done in 2 hrs. Employees were friendly and helpful. Car had tires rotated, oil changed and all fluids topped Went in for Subaru 6 month check. All was done in 2 hrs. Employees were friendly and helpful. Car had tires rotated, oil changed and all fluids topped off. Too many other items checked for me to remember them all. More
Routine 24,000 mile service on my 2017 Outback This was the last of my routine service that was included for my 2017 Outback. All service has been done at Bob Baker since new. Every time this servi This was the last of my routine service that was included for my 2017 Outback. All service has been done at Bob Baker since new. Every time this service has been completed in a timely manner including washing. I’ve always been treated with respect by all including service righter ,Zack and also the shuttle drivers. I will always choose Baker in the future. Thank you More
Crosstek Service 24k service on 2017 Crosstrek. Timely and professionally handled. No issues and friendly interaction with service person. Notification of upcoming 24k service on 2017 Crosstrek. Timely and professionally handled. No issues and friendly interaction with service person. Notification of upcoming recall and preview of next service visits provided. More
In for service Every time I visit my Subaru service department I am met quickly with a friendly face. Customer service is amazing and my car is well taken care of. T Every time I visit my Subaru service department I am met quickly with a friendly face. Customer service is amazing and my car is well taken care of. This time Zach helped me and I enjoyed speaking with him and appreciated his knowledge and expertise. More
Quick and easy! My experience has always been excellent at Bob Baker subaru. My service writer Will C. Always handles my maintenance concerns efficiently and thorough My experience has always been excellent at Bob Baker subaru. My service writer Will C. Always handles my maintenance concerns efficiently and thoroughly; with good communication throughout. More