Autonation Subaru - Service Center
Carlsbad, CA
2,793 Reviews of Autonation Subaru - Service Center
30000 miles check up I was greeted by a couple of team members as soon as I arrived. I was helped by Mr. Reynolds who was very polite, professional and helpful. After a I was greeted by a couple of team members as soon as I arrived. I was helped by Mr. Reynolds who was very polite, professional and helpful. After a short pleasant conversation he got me on to a shuttle. The service was quick, I will be back. More
Recalls and service Good freindly service as usual. Serviced two recalls and changed tires and rotated. Car came back fully serviced and clean. highly recomend tem for Good freindly service as usual. Serviced two recalls and changed tires and rotated. Car came back fully serviced and clean. highly recomend tem for Subaru service. More
Trunk wiring harness Purchased my 2013 cc here at Bob Baker and have been very pleased with the car. Also, have been very pleased with the services received at Bob Baker Purchased my 2013 cc here at Bob Baker and have been very pleased with the car. Also, have been very pleased with the services received at Bob Baker service center since my purchase. Bobby has been extremely helpful and very good at explaining any issues. Thank you! More
recall outstanding service,,,courteous ,efficient and timely reliable, accommodating sorry that is all the adjectives I can think of at this time...tough outstanding service,,,courteous ,efficient and timely reliable, accommodating sorry that is all the adjectives I can think of at this time...tough if it is not enough More
Very accomodating. I bought my Subaru at a different dealer. We moved, and I started taking my Subaru to Bob Baker because it is so much closer. I am thrilled with the I bought my Subaru at a different dealer. We moved, and I started taking my Subaru to Bob Baker because it is so much closer. I am thrilled with their service and consideration for me as a customer. Thank you Zack for making my service visit easy, and quick. More
Car accident Had my car dropped off here late in the night after an accident. Zach got back to me right away the next morning and informed me of my situation very Had my car dropped off here late in the night after an accident. Zach got back to me right away the next morning and informed me of my situation very fast. I appreciate his friendliness and consideration to my situation. Car is still there, but I am confident in the service Bob Baker and their staff will provide. More
Service Rep was deceiving The service rep that helped me gave me the run around on price for all the service I was getting. He tried to upcharge me until I told him I had alrea The service rep that helped me gave me the run around on price for all the service I was getting. He tried to upcharge me until I told him I had already received quotes. Then he backtracked. After all the work was completed, I went to pay for the work and he didn’t apply the discounts he said he would. I didn’t feel like I could trust him which made me question the work that was completed. I would not recommend working with this specific service rep. I didn’t like that I had to keep confirming the price and making sure everything was in order. I felt like he was trying to take advantage of me. All in all, I would still go to this service center, just work with a different rep. More
Service Check Everyone was very helpful and friendly. They always go out of their way to assist us. They answered all of my questions in a timely manner. Everyone was very helpful and friendly. They always go out of their way to assist us. They answered all of my questions in a timely manner. More
Recall Great work and great communication Professional and nice customer service I was very happy with JP. He was kind and caring and got back to me very Great work and great communication Professional and nice customer service I was very happy with JP. He was kind and caring and got back to me very quickly when I had questions More
Staff facilitated the process in a timely manner. Carlos was very helpful in the process. He was receptive to my individual needs and facilitated the process! He definitely went above and beyond to en Carlos was very helpful in the process. He was receptive to my individual needs and facilitated the process! He definitely went above and beyond to ensure that I was taken care of. More