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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,792 Reviews

2,793 Reviews of Autonation Subaru - Service Center

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March 23, 2019

Bobby is the man! Our rear-view mirror fell off and even though our car was barely out of warranty, Bobby hooked us up and got it covered for us! Thanks so much! More

by marisajune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
March 23, 2019

Always a great experience Team was pleasant and helpful and even completed the work faster than expected. I would highly recommend them for anyone. Thanks for the great service More

by Mthaut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
March 23, 2019

Got her done Had paid for my hazard warranty when I got the car new last year and when I pulled in I wasn’t sure I was going to get a runaround but my service advi More

by Edmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember anyone else but it was a young lady , Leah Dannals
March 23, 2019

Great team Employees are great very helpful and always on top of their game. Strong communication of all issues that arise and explain in detail all issues. More

by anarey1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiniery Batista, Zach Lenfesty, Julian Perez
March 23, 2019

Work was completed within time given. Worksheet provided current status of vehicle. Requested maintenance schedule wasn't provided until follow-up call. Further question about attachments More

by maryk316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiniery Batista
March 23, 2019

Bob Baker Subaru is awesome We always get great service when we bring out cars here. I never feel like I am being lied to and swindled like most car places. Tanner is always incr More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
March 23, 2019

Must have forgotten my car Usually service is pretty good. Recently however, I brought my car on a Saturday for an oil change tire rotation and inspection. The service writer More

by C VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
March 23, 2019

Thank you Julio! Julio made my experience easy and seamless. I greatly appreciate the timeliness and communication throughout my repair process. thank you! i will be b More

by Sandrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio
March 23, 2019

Good customer service. Completion ahead of time. Friendly Service was great. Completed earlier than estimated. Honest about not needing some service until later. Professional, friendly. Asked if needed ride More

by yvonne_aurora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
March 23, 2019

Wait time Had 8 am appt. car not diagnosed until almost 5 pm. Why make appt if car won’t be looked at close to appt time. Service staff was nice. I am not a More

by tysonstreetjjb
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bobby Reynolds
Apr 04, 2019 -

Autonation Subaru Carlsbad responded

Sorry for the long wait, that is not typical of our service department I do know some diagnoses are difficult to determinant the cause. Norman

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