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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,792 Reviews

2,792 Reviews of Autonation Subaru - Service Center

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March 23, 2019

Excellent Having trouble starting 2017 suburb outback. Drive in came out with new battery. No appointment. Just got the job done Quick efficient Appreciat More

by mtindel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
March 23, 2019

Valve spring recall JP said the valve spring recall would take 2 days, it actually took almost 4 days. When I came to pick up the car it was dirty. There was a module dam More

by richard.march
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JP Phillips
Apr 04, 2019 -

Autonation Subaru Carlsbad responded

Sorry about the issues you have been having with your Subaru, I noticed you was in the other day and I am glad I was able to help you with the majority of the repairs needed to repair your A/C . If you have any other concerns please don't hesitate to call me. Norman

March 23, 2019

A Recurring problem finally FIXED!! Bobby Reynolds is a consummate professional who persisted until the recurring problem with my ignition system was resolved! He remained calm when I w More

by mcmillenimages
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wiest (who was also excellent), Norman Amabile, Bobby Reynolds
March 23, 2019

Appointment for replacement of recalled passenger airbag. I was informed that replacement of the passenger airbag could take 1 to 4 days, so I was given a great call to use. However, my car was ready the next More

by Marcimac
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
March 23, 2019

Tanner Knapp Tanner was very courteous & efficient. I am use to getting our oil change done at our local Ford dealer in Port Angeles, WA, The Works for around $4 More

by lavenderdreams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
March 22, 2019

Great service I've purchased 2 Subarus from Bob Baker and have been taking my cars to the service department since 2003. In all that time, I've never had an issue More

by fkissel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
March 22, 2019

Fairly painless! It would be helpful to have a better estimate for time required. We were told 4 hours so took 2 cars. About 1/2 hour one way. Took less than 2...if More

by Ralph&Jannar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ackerman
March 22, 2019

Great service! Customer service was great! He was good at making me feel comfortable about leaving my car there to be worked on and explaining what was to be done. A More

by Subby
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I only met with Jiillian but I appreciate the service staff for getting the wor done. , Julian Perez
March 22, 2019

Great service Great customer service, and performed a great job on my vehicle. Everything went smoothly and worked with my schedule and wasn’t time consuming . More

by castillobenny13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
March 22, 2019

Great Customer Service The first service appointment for our Subaru Forester Sport was easy to schedule and the service was great. They show that they care about customer s More

by alindag12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mirreghabie, Leah Dannals
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