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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,794 Reviews

2,794 Reviews of Autonation Subaru - Service Center

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July 15, 2022

Service was professional and friendly. Courtesy vehicle was accommodating to get me to my destination More

by JENNNARODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
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Jul 18, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful feedback - it is much appreciated by all of us here at Bob Baker Subaru and we hope to see you again next time!

July 15, 2022

Lester did a great job of professionally addressing all my concerns.. It was great that a live person was there when I dropped off on Sunday afternoon. More

by ejc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy in service on 7/10 PM - 5 stars , Lester Cochran
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Jul 18, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share this fantastic feedback! We're so glad Lester was able to take care of your concerns and we hope to see you again next time here at Bob Baker Subaru!

July 15, 2022

I came to Bob Baker Subaru when my check tire light came on! I was very quickly helped replace the tire and I got my oil changed! I was very pleased. More

by ANDREWSPECHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Lester Cochran
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Jul 18, 2022 -

Autonation Subaru Carlsbad responded

Hi Andrew, thank you for taking the time to share your review! We're so happy that our technicians provided you with an excellent service visit!

July 14, 2022

Close to home, easy to find. Vanessa and Feddri are very accessable and customer focus. More

by GOBULLDOGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddi Derilus, Vanessa Moreno
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Jul 15, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful feedback! We appreciate you visiting us here at Bob Baker Subaru and hope to see you again next time!

July 14, 2022

Lester in the service Dept was great he explained everything and kept me updated. Appreciate all his help More

by Lvrn32
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
Report | Print
Jul 15, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us a review! We're happy to hear Lester took great care of you throughout your experience and we'll be sure to share this kind feedback with him. Thanks for choosing Bob Baker Subaru and please don't hesitate to reach out if we can be of assistance again in the future!

July 14, 2022

Friendly and professional service consultants. Flexible on the dates available and times. Kept us informed More

by Mallen01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
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Jul 15, 2022 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with your service needs! We appreciate the positive feedback and hope to see you again next time!

July 14, 2022

Great service today. Really appreciate having work area to use while I wait. Thank you. More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Report | Print
Jul 15, 2022 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bob Baker Subaru! It's our privilege to serve you and we look forward to seeing you next time!

July 13, 2022

Perfect service experience. Thorough, on time, courteous, excellent customer service from John and a very clean car, that came in Subaru proud dirty from Julian. More

by CHLITTLEFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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Jul 13, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your experience working with John at Bob Baker Subaru! We look forward to seeing you next time!

July 13, 2022

Great service and friendly costumer service , John was amazing and helpful. Fast service as well which is a plus. More

by RIVERAADAN36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Toolen
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Jul 14, 2022 -

Autonation Subaru Carlsbad responded

We couldn't be happier to read this review, River! Thank you for leaving your five-star rating for John and the Bob Baker Subaru team!

July 12, 2022

very good customer service and very clean lounge area where customers can relax while waiting for the service to complete. I like that they still offer free car wash! More

by Tiabea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
Report | Print
Jul 13, 2022 -

Autonation Subaru Carlsbad responded

We're happy our waiting area provided great comfort to you during your service visit, Tiabea! We appreciate you being a loyal Bob Baker Subaru customer!

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