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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,798 Reviews

2,798 Reviews of Autonation Subaru - Service Center

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July 18, 2022

Great service and appreciate the team taking care of our 2022 Subaru Outback. We’ll done. More

by MARIO.A.HERRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
Jul 20, 2022 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with the care of your Outback! We appreciate your support and look forward to seeing you next time!

July 18, 2022

Every 6000 mi I rotate my tires and was told they were fine until this time and they were so bad and dry rotted it was dangerous to drive on them, so I couldn’t shop for tires and had to get them at the d More

by SUZANNEJERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Amabile, Filip Wisniewski
Jul 19, 2022 -

Autonation Subaru Carlsbad responded

Hi Suzanne, thank you for sharing your review. We apologize for this experience and would like the opportunity to make things right for you. Please contact me at your earliest convenience. Thanks, Norman Amabile - Service Manager - (760) 804-5037

July 17, 2022

The staff at Bob Baker Subaru are very friendly and knowledgeable. They took care of my issues effectively and quickly. More

by steveksi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski, Erik Lopez
Jul 19, 2022 -

Autonation Subaru Carlsbad responded

It was our privilege to serve you! Thanks for visiting the Bob Baker Subaru team and please don't hesitate to reach out if we can be of assistance again in the future!

July 15, 2022

Not too happy with the lazy service center work. I showed what another subaru shop did to fix an issue and was totally ignored and said no issue found. When clearly I wouldn't have brought it up of More

by NILSENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Jul 15, 2022 -

Autonation Subaru Carlsbad responded

Thank you for sharing your review with us. I would like to learn more about the services performed on your vehicle. Please contact me at your earliest convenience to discuss this further. - Norman Amabile - Service Manager - (760) 804-5037

July 15, 2022

Service was professional and friendly. Courtesy vehicle was accommodating to get me to my destination More

by JENNNARODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jul 18, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful feedback - it is much appreciated by all of us here at Bob Baker Subaru and we hope to see you again next time!

July 15, 2022

Lester did a great job of professionally addressing all my concerns.. It was great that a live person was there when I dropped off on Sunday afternoon. More

by ejc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy in service on 7/10 PM - 5 stars , Lester Cochran
Jul 18, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share this fantastic feedback! We're so glad Lester was able to take care of your concerns and we hope to see you again next time here at Bob Baker Subaru!

July 15, 2022

I came to Bob Baker Subaru when my check tire light came on! I was very quickly helped replace the tire and I got my oil changed! I was very pleased. More

by ANDREWSPECHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Lester Cochran
Jul 18, 2022 -

Autonation Subaru Carlsbad responded

Hi Andrew, thank you for taking the time to share your review! We're so happy that our technicians provided you with an excellent service visit!

July 14, 2022

Close to home, easy to find. Vanessa and Feddri are very accessable and customer focus. More

by GOBULLDOGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddi Derilus, Vanessa Moreno
Jul 15, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful feedback! We appreciate you visiting us here at Bob Baker Subaru and hope to see you again next time!

July 14, 2022

Lester in the service Dept was great he explained everything and kept me updated. Appreciate all his help More

by Lvrn32
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
Jul 15, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us a review! We're happy to hear Lester took great care of you throughout your experience and we'll be sure to share this kind feedback with him. Thanks for choosing Bob Baker Subaru and please don't hesitate to reach out if we can be of assistance again in the future!

July 14, 2022

Friendly and professional service consultants. Flexible on the dates available and times. Kept us informed More

by Mallen01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
Jul 15, 2022 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with your service needs! We appreciate the positive feedback and hope to see you again next time!

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