Autonation Subaru - Service Center

Julian is great! I had him for my vehicular service and the tech and Julian got my vehicle out before I thought it would be done! Great job!!! I had him for my vehicular service and the tech and Julian got my vehicle out before I thought it would be done! Great job!!! More

After a third attempt at service, John Loss was a pleasure to work with. He did a great job at managing expectations in terms of timing, and had answers to all of my questions. pleasure to work with. He did a great job at managing expectations in terms of timing, and had answers to all of my questions. More

Felt comfortable with the service. They even let me wait in the waiting room with my Dog! They even let me wait in the waiting room with my Dog! More

Service department is under renovations, but they still managed to service and wash my car pretty quick. managed to service and wash my car pretty quick. More

Car was promised for nine o’clock, was done by eight thirty. Tech helped reset clock to correct time thirty. Tech helped reset clock to correct time More

Got a stone on the road, leaving again for a long trip at the end of the week and needed a new windshield in a hurry. I was appalled that Subaru charges $1500 for a windshield replacement. That price is tr the end of the week and needed a new windshield in a hurry. I was appalled that Subaru charges $1500 for a windshield replacement. That price is truly offensive and more than $1000 above what the insurance company will pay. Safelite (who probably did the repair for you anyway) quoted that they would do it for the insurance reimbursement + the deductible, which would have cost me only $500. Unfortunately they had no appointments this week so I had little choice but to submit to your larceny. I am still waiting to hear from Erik Lopez to get a properly itemized bill that breaks out the cost of the windshield replacement from the cost of the Eyesight calibration. My insurance company needs separate numbers for those two categories. He won't return my calls. I also really want to know what the $200 charge for "Other" on my bill is for. That sounds like something to take up with the Attorney General car repair fraud division. As does your entire bill for this routine and common job. More

The staff here is so nice and helpful! It's always fun to work with them. It's always fun to work with them. More

Excellent workmanship and never a need ti fix a 2nd time. Usually car is ready when promised, but notification could be better. Still, i trust my car to no one else but Bob Baker Usually car is ready when promised, but notification could be better. Still, i trust my car to no one else but Bob Baker More

Our service person was really good. I came in on an urgent basis. Service was rapid . I came in on an urgent basis. Service was rapid . More

They called to let me know what the car needed, confirmed that I wanted them to proceed with the labor and to perform an oil change as well since the car would need to be there for an extended period of time that I wanted them to proceed with the labor and to perform an oil change as well since the car would need to be there for an extended period of time while the waited for a part. They agreed and we’re going to add it to the scheduled maintenance. It didn’t get done, when I called to check on the status a few days later they had trouble finding my paperwork and had to call back and then had trouble finding my paperwork when I came to pick it up. More