Autonation Subaru - Service Center

Still waiting for call back on part ordered on my last oil change. Service man didn’t acknowledge my request. When I came in but assured me part would be ordered. oil change. Service man didn’t acknowledge my request. When I came in but assured me part would be ordered. More

The staff is outstanding and friendly Julian went over The staff is outstanding and friendly Julian went over and above to provide exceptional service The staff is outstanding and friendly Julian went over and above to provide exceptional service More

I am new customer and my former service location offered reward/loyalty program. For service this location doesn’t offer reward program. Service overall was good and work done well. reward/loyalty program. For service this location doesn’t offer reward program. Service overall was good and work done well. More

There was a lack of communication between the gentleman I ordered the tires from and my advisor. It was after 5:00 when I picked the car up and no one knew what the price of the tires were. I returned the n ordered the tires from and my advisor. It was after 5:00 when I picked the car up and no one knew what the price of the tires were. I returned the next day to pay my bill and all was well. More

Courteous, informative representative who kept me informed regarding the repairs needed for my car. He even offered to stay a little late for me to pickup. informed regarding the repairs needed for my car. He even offered to stay a little late for me to pickup. More

Servive was poor again. The team was able to do my oil change and tire rotation in about 1 hour. Unfortunately the techs are very sloppy no plastic on the seats or floor mat cover. Oil or grease on my das change and tire rotation in about 1 hour. Unfortunately the techs are very sloppy no plastic on the seats or floor mat cover. Oil or grease on my dash board / glove box. Usually its on the seats but this time only my glove box. Car was not washed nor was it offered. The service protocol which has not been filled out the last few times, i requested to be completed but it was only done partially. I am not sure if i have to pay a premium service fee to get my car taken care of in a more cautious way. Service reps on the phone suck as well. Always rushed hang up without any courtesy or saying good bye. Bob Baker Subaru just plain sucks and has done so since i first went there. Unfortubately they are by far the closest to my house. Anyhow, if you can buy or service you car elsewhere.... do so and do not give them your business. More

Everyone there is a delightful person I always have such a great experience…. Thank you a great experience…. Thank you More

Excellent service and warm, friendly staff that listened to my questions or concerns all while maintaining a professional attitude. When the tire icon popped up a few years ago, my son brought the car in a to my questions or concerns all while maintaining a professional attitude. When the tire icon popped up a few years ago, my son brought the car in and they took care of it right away…no questions. He was impressed and I was grateful. More

The employee was so friendly and professional. My car was washed after being serviced. I was very pleased. washed after being serviced. I was very pleased. More

Service was great! The technician was informative and my service was taken care of expediently. service was taken care of expediently. More