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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,792 Reviews

2,792 Reviews of Autonation Subaru - Service Center

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February 01, 2022

Personable service even with computer changes i recommend my service representative. Not sure what else to say More

by GREGORY.HOLCOMB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Feb 02, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us a review, Gregory - it is much appreciated by all of us here at Bob Baker Subaru!

February 01, 2022

Thank you for updating my starlink in record time!....I will continue my service in carlsbad More

by RSYOUMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Feb 02, 2022 -

Autonation Subaru Carlsbad responded

It was our privilege to serve you! Thanks for giving us the chance to earn your business - we look forward to seeing you again next time here at Bob Baker Subaru!

February 01, 2022

Everyone made me feel welcome and helpful and told 4 to 6 hours and on the way home in 5 1/2 hours More

by KABELL58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Feb 02, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us a review! We're so glad you had a pleasant experience with our team here at Bob Baker Subaru and we hope to see you again in the future. Take care!

January 31, 2022

Eric was a fantastic service rep, was very patient in helping diagnose the problem and offered a loaner car. More

by dlakey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
Jan 31, 2022 -

Autonation Subaru Carlsbad responded

We are so happy to hear that Eric could do such a great job for you at Bob Baker Subaru! Thank you very much for your kind words!

January 30, 2022

The young man waiting me was polite, personable, and very helpful. I had to get my car serviced before my road trip and as usual I can’t thank your service department enough for feeling safe and secure o More

by UPATREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jan 31, 2022 -

Autonation Subaru Carlsbad responded

We are so proud and happy to hear that! Thank you very much for your kind words, Bob Baker Subaru appreciates you.

January 27, 2022

Everyone there is great to work with when you need to bring your car in for service. Great staff! Would highly recommend anyone to get their next Subaru from this dealership! More

by steinecke4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
Jan 28, 2022 -

Autonation Subaru Carlsbad responded

Thank you for supporting the Bob Baker Subaru team! We appreciate your business, as well as your recommendation, and look forward to seeing you next time!

January 27, 2022

Very helpful staff. Car was completed in a timely manner. Nothing seems to have went wrong. More

by SQUAMI_2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Maldonado
Jan 28, 2022 -

Autonation Subaru Carlsbad responded

Thank you for reviewing your recent visit here at Bob Baker Subaru! We appreciate your feedback and hope to see you again next time!

January 27, 2022

Very efficient snd friendly. Good communication from eric. Finished early and nicely washed. No complaints b More

by JILLELLIS_MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
Jan 28, 2022 -

Autonation Subaru Carlsbad responded

It means so much to hear our team gave you such excellent care! Thank you! – Bob Baker Subaru

January 26, 2022

My service advisor is the best. Always gets back to me quickly and I feel like he truly has my best interests in mind. More

by scirolia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jan 27, 2022 -

Autonation Subaru Carlsbad responded

Thank you for trusting Bob Baker Subaru with your service needs! We appreciate your support and look forward to your next visit!

January 26, 2022

Been on this dealership since 2019 and they’ve been great, good services and friendly professional people. More

by MICHAELALEX_JAVILLONAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Julian Perez, Tanner Knapp, Josh Fife, Filip Wisniewski, Lester Cochran, Erik Lopez
Jan 27, 2022 -

Autonation Subaru Carlsbad responded

Thank you for your continued support of the Bob Baker Subaru team! We appreciate your business and look forward to your next visit!

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