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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,792 Reviews

2,792 Reviews of Autonation Subaru - Service Center

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January 13, 2022

Great purchase thanks for the help. So far things are OK nothing to complain about . More

by Michael Petty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teri , Erik Lopez
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Jan 13, 2022 -

Autonation Subaru Carlsbad responded

We're so glad we had the opportunity to assist you! Thanks for choosing Bob Baker Subaru. We hope to see you again next time!

January 13, 2022

I was not kept informed on car status. Cost was more than quoted, however, work was well done. More

by smendell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
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Jan 14, 2022 -

Autonation Subaru Carlsbad responded

We appreciate your honest feedback. We regret to see we couldn't earn five stars and hope you'll come back for a great experience next time. Thank you, Norman Amabile - Service Manager - (760) 804-5037

January 13, 2022

Had an oil change and had them check a complaint by my wife about her passenger seat in our outback. They couldn’t determine any issues. So we paid for the oil change and they didn’t charge for the analys More

by joe.lateer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp, Josh Fife
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Jan 14, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the review! Please don't hesitate to reach out if we can be of further service! - The Bob Baker Subaru Team

January 12, 2022

Dealer provided excellent service in contacting the warranty company and getting the warranty company to approve the repairs. We were given a loaner car for the entire time. Very satisfied More

by azshrink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
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Jan 13, 2022 -

Autonation Subaru Carlsbad responded

Thank you for sharing your experience! We're so glad our team had the opportunity to assist you and we hope we can be of service again in the future! - Bob Baker Subaru

January 11, 2022

Great dealership and great job by assigned employee. Very helpful and very informative regarding vehicle issues. More

by DENNISYOSHONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name of employee.
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Jan 11, 2022 -

Autonation Subaru Carlsbad responded

Dennis, we are so happy to hear that you had such a fantastic experience! Bob Baker Subaru values your feedback.

January 10, 2022

Bob Baker Subaru has friendly and helpful services technicians with awesome customer service skills. I would recommend. More

by danyell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp, Erik Lopez
Report | Print
Jan 11, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share these kind comments about our team! We're so glad to have you as a Bob Baker Subaru customer and look forward to your next visit with us!

January 10, 2022

Everytime I go in the experience is always better than the last one. Gets better everytime! More

by Rogelio_Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
Report | Print
Jan 11, 2022 -

Autonation Subaru Carlsbad responded

Wow, this is so wonderful to hear! Thank you for being a Bob Baker Subaru customer. We look forward to your next visit!

January 10, 2022

I always got the best TOP treatment when Bill Kornik was still there running things! But overall all persons working @ Bob Baker VW &Subaru were always good to me! At 87 yrs old & handicapped I need to have More

by edorted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
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Jan 11, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your honest feedback. We're sorry to hear that our team didn't provide the best experience that we expect for all of our customers, and would like to take the opportunity to discuss this with you further. Thanks, Norman Amabile - Service Manager - (760) 804-5037

Jan 11, 2022 -

edorted responded

If you want to talk just call me (858) 442-5875

January 10, 2022

We were well taken care of by Eric and Norm. It was our first appointment and everything went smoothly. We were treated with courtesy and respect. More

by Buzzoid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Erik Lopez
Report | Print
Jan 11, 2022 -

Autonation Subaru Carlsbad responded

Thank you for visiting us here at Bob Baker Subaru! We're thrilled to hear that Eric & Norm took great care of you and we look forward to seeing you again next time. Take care!

January 07, 2022

Took my appt early with no issues. Finished they said they would. Friendly and honest service. Five stars. More

by klinefisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the excellent review! We're so glad our team could earn your five-star rating and we hope to see you again next time here at Bob Baker Subaru!

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