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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,793 Reviews

2,793 Reviews of Autonation Subaru - Service Center

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October 19, 2021

Great service department. Quick and efficient, I was in and out in no time! Appointment for service was easy to schedule. More

by jessica7058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Oct 20, 2021 -

Autonation Subaru Carlsbad responded

Thank you, Jessica! We're happy the Bob Baker Subaru team gave you such excellent care!

October 16, 2021

Very personable, polite and professional. Also very informative and thorough. They completed everything on time and correctly. Thanks More

by Danroperstuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Oct 19, 2021 -

Autonation Subaru Carlsbad responded

It was our pleasure to assist you! Thanks for trusting Bob Baker Subaru with your business and please don' hesitate to reach out if we can be of service again in the future!

October 16, 2021

Julian Perez was fast, efficient+courteous, very appreciated. Resolved problem with tire. Thank you much. More

by carolynerwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Oct 19, 2021 -

Autonation Subaru Carlsbad responded

We're happy to hear we've made your experience enjoyable, Carolyn! Thank you for coming to Bob Baker Subaru!

October 15, 2021

It has always been a great experience going to the dealership that's why I keep coming back. More

by EGYPTIANLOTUS_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Oct 15, 2021 -

Autonation Subaru Carlsbad responded

We're happy to hear we've made your visit special! Thank you for coming to Bob Baker Subaru!

October 15, 2021

Service and Julian Perez were excellent to work with. Appointment was made in a timely manner More

by pat45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Oct 18, 2021 -

Autonation Subaru Carlsbad responded

We're glad Julian and the Bob Baker Subaru service team gave you five-star care! We'll see you next time!

October 15, 2021

Fast service, friendly staff, really nice loaner. My car was washed before I got it back. More

by Hilary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Oct 18, 2021 -

Autonation Subaru Carlsbad responded

Thank you for coming to Bob Baker Subaru, Hilary! We're happy to hear you enjoyed coming to work with us! We'll see you next time!

October 15, 2021

Efficient, solution-driven, and user-focused. The processing time dropping off the car, the access to a loaner, and the retrieval of my car were seamless. Text updates along the way. More

by robert_pacheco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Oct 18, 2021 -

Autonation Subaru Carlsbad responded

We appreciate you taking the time to leave the Bob Baker Subaru team your five-star rating! We use these reviews to improve and we're glad we succeeded in our mission to serve our customers to the best of our ability! Thank you, Robert!

October 14, 2021

Very good and honest service reps. Would have been excellent rating if they would have called up advise no other services needed and that car was ready. I tried calling twice and no one in service pi More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Oct 14, 2021 -

Autonation Subaru Carlsbad responded

Thank you for leaving us your honest feedback, Ed. We'll present this information to our team and we hope we can provide five-star care to you next time! - Bob Baker Subaru

October 12, 2021

Tanner provided great customer service during my service appointment for my crossbar and floormat replacement. More

by normanbaut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Tanner Knapp, Shannon Olivarez
Oct 12, 2021 -

Autonation Subaru Carlsbad responded

We're happy to hear Tanner made your service visit a five-star experience, Norman! Thank you for coming to Bob Baker Subaru!

October 11, 2021

Courteous service and helpful. I don’t have any other feedback to include I am just writing this sentence to meet them in the mall word requirements. More

by paolatherapy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Zach Lenfesty, Julian Perez, JP Phillips, Tanner Knapp
Oct 12, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us a review - it is much appreciated by all of us here at Bob Baker Subaru!

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