Back

Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,793 Reviews

2,793 Reviews of Autonation Subaru - Service Center

Sort by
September 14, 2021

Everyone is super friendly and helpful and always feel taken care of. Always try to fit me in even when busy. More

by LETTA333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Sep 15, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful review! It means a lot to hear that our team always takes great care of you and we look forward to your next visit with us here at Bob Baker Subaru!

September 13, 2021

Professional job. No waiting - appointment time was recognized. Polite, friendly, great customer service. Why do I have to use 15 words? More

by patty_528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 14, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to review your recent visit with us! We appreciate your support and hope to see you again next time here at Bob Baker Subaru!

September 13, 2021

My car broke under warranty. The service department was booked but when they heard we were on vacation they worked us in. Really appreciated that extra effort. More

by jptaxpro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Sep 14, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share this experience - we're so glad we were able to help you out! Take care and happy travels!

September 11, 2021

Fast clean helpful.Made appointment they text message me Fast clean helpful. Made appointment they text message me a reminder Pulled in the helped me soon as I got parked The told me it will take an hour More

by justneeds2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile
Sep 14, 2021 -

Autonation Subaru Carlsbad responded

Thanks for taking the time to review your recent visit with us! We appreciate your positive feedback and hope to see you again next time here at Bob Baker Subaru!

September 11, 2021

I dropped off my car on Sunday night and it was ready by noon the next day. The staff was extremely helpful and knowledgeable. Thank you. More

by lizswensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Sep 14, 2021 -

Autonation Subaru Carlsbad responded

It was our pleasure to serve you! Thanks for trusting the Bob Baker Subaru team with your vehicle. We hope we can be of service to you again in the future. Take care!

September 10, 2021

Nice people. The service center is very busy. They do good work on your vehicle. They are understaffed though and it is challenging to get a return phone call. More

by Mmickel97034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Sep 10, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your kind words and understanding during these difficult times. We appreciate our customers and your patience means the world to us. We hope to see you again so we can provide a better experience. - Bob Baker Subaru

September 10, 2021

Awesome Service dept always on time, everyone in the service team, and the aftermarket parts and even the salespeople were virtuous. Thanks so much! I will be coming back and referring your dealership More

by Thermo fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Sep 10, 2021 -

Autonation Subaru Carlsbad responded

We're happy our service team provides consistent care to your vehicle! Thank you for being part of the Bob Baker Subaru family! We'll see you for your next appointment!

September 10, 2021

Excellent and prompt service. Julian was very courteous Car was washed. Service was reviewed with me and it was completed when promised This my first appt with the service dept and I plan to return More

by edwerts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Sep 13, 2021 -

Autonation Subaru Carlsbad responded

We're so glad Julian showed you five-star care during your visit to Bob Baker Subaru! Thank you for your awesome review and for giving us a chance to show you the best level of care! We'll see you next time!

September 10, 2021

Tanner and Zach are great!!!! I have 2 subarus that I got serviced. Oil change. Both took a lot longer than expected and I had appointments for both. Like I said, Tanner and Zach are extremely cool and great More

by parkerjason1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty, Tanner Knapp
Sep 13, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the review! We appreciate your patience and understanding during your recent visit and look forward to seeing you again next time. Take care!

September 10, 2021

Fast quality service. Coffee is back. Zack is a great representative of your company.the cost of a four service was very reasonable. I will be back next year. More

by BILL92843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Sep 13, 2021 -

Autonation Subaru Carlsbad responded

We're so happy to hear this! Thank you for the positive feedback - it is much appreciated by all of us here at Bob Baker Subaru!

...
71
...