Autonation Subaru - Service Center
Carlsbad, CA
2,796 Reviews of Autonation Subaru - Service Center
Excellent and prompt service. Julian was very courteous Car was washed. Service was reviewed with me and it was completed when promised This my first appt with the service dept and I plan to return Car was washed. Service was reviewed with me and it was completed when promised This my first appt with the service dept and I plan to return More
Tanner and Zach are great!!!! I have 2 subarus that I got serviced. Oil change. Both took a lot longer than expected and I had appointments for both. Like I said, Tanner and Zach are extremely cool and great serviced. Oil change. Both took a lot longer than expected and I had appointments for both. Like I said, Tanner and Zach are extremely cool and great customer service. My wife’s Subaru was serviced perfectly, but my 2018 Outback not so much. I called Tanner and he quickly called me back and apologized for the technician not filling my washer fluid and my tire pressures were low and all over the place. Plus no sticker for next service. It was disappointing, but Tanner saw who the technician was from my paperwork and said he was going to find out why this was not done. I will be back do to the customer service but the tech that did my car servicing needs to up his game and perform the job. More
Fast quality service. Coffee is back. Zack is a great representative of your company.the cost of a four service was very reasonable. I will be back next year. representative of your company.the cost of a four service was very reasonable. I will be back next year. More
The service rep was very friendly and professional. Servicing of the car was prompt and on time. I appreciated receiving a loaner car to use while the car was serviced. Servicing of the car was prompt and on time. I appreciated receiving a loaner car to use while the car was serviced. More
From the time I pulled up everyone was courteous & informative. My car was ready when promised. The service representative went through what was done to my car. informative. My car was ready when promised. The service representative went through what was done to my car. More
Very helpful and very courteous. They were very attentive as well. I feel good about taking my new car there and the service department were pushing cars out of the shop. as well. I feel good about taking my new car there and the service department were pushing cars out of the shop. More
Great customer service, keeps you informed of progress and/or if something needs repaired. Always polite, informative and courteous and willing to answer any questions. and/or if something needs repaired. Always polite, informative and courteous and willing to answer any questions. More
Bob Bakers service department is awesome. The staff is very attentive and go out of their way to make you feel heard. The work they did on my car was done quickly and completely. very attentive and go out of their way to make you feel heard. The work they did on my car was done quickly and completely. More
Joseph Phillips at service has been crucially important at keeping both, my Impreza and BRZ in top notch condition. Also, George Mang in sales will go out of his way to talk about cars and even show featu at keeping both, my Impreza and BRZ in top notch condition. Also, George Mang in sales will go out of his way to talk about cars and even show features- even if he was not my sales consultant. More
First time using their service department. It was timely, clean, courteous and comfortable and my service was ready early!!!’ That was the icing on the cake!!! clean, courteous and comfortable and my service was ready early!!!’ That was the icing on the cake!!! More