Autonation Subaru - Service Center
Carlsbad, CA
2,793 Reviews of Autonation Subaru - Service Center
This was my second experience with this service center and I was not as satisfied this time. I had an appointment to get my vehicle serviced but I still had to wait an unnecessarily long time. Then when I and I was not as satisfied this time. I had an appointment to get my vehicle serviced but I still had to wait an unnecessarily long time. Then when I got my vehicle back I didn’t even feel positive that all of the services were completed that should have been. I’m not sure what has changed here recently but I hope to get a better experience next time! More
Excellent customer service, great techs!! I would not take my Subaru any where else!! I’ve never been disappointed. They always go above and beyond! take my Subaru any where else!! I’ve never been disappointed. They always go above and beyond! More
Zach was extremely friendly, helpful, and knowledgeable. Went above and beyond while our outback was being serviced to ensure we felt comfortable and safe to drive across the country Went above and beyond while our outback was being serviced to ensure we felt comfortable and safe to drive across the country More
Amazing Service service from JP and team. Friendly, responsive, professional and makes dealing with Element way better. Thank you Bob Baler Suberu team. You made my day responsive, professional and makes dealing with Element way better. Thank you Bob Baler Suberu team. You made my day More
Great service, did not have any issues and was provided information regarding status and next service. Place was full but still provided timely service. Great job information regarding status and next service. Place was full but still provided timely service. Great job More
Been there for all our service since 2012-ish. I’ve always had perfect service and will continue to return. This visit I was helped by Eric Lopez who was amazing. Love my Subaru and the support team. always had perfect service and will continue to return. This visit I was helped by Eric Lopez who was amazing. Love my Subaru and the support team. More
The service was fine, I wish that they would give you an estimated time of how long the service will take when checking in. I am not a fan of this platform for reviewing as this is my 3rd attempt to comply estimated time of how long the service will take when checking in. I am not a fan of this platform for reviewing as this is my 3rd attempt to comply with your request for a review after data being erased and having to change my password even though I have record of what the password was. More
Very efficient check in, very friendly service, quick attention upon arrival, ready the same day, no problem keeping car overnight until pickup next morning, paperwork explains work accomplished attention upon arrival, ready the same day, no problem keeping car overnight until pickup next morning, paperwork explains work accomplished More
I use to live in Carlsbad prior to moving two years ago to Minneapolis. I bought my previous Outback from Bob Baker and was treated very fairly. My new 2021 Outback Onyx XT was purchased in Minnesota. I to Minneapolis. I bought my previous Outback from Bob Baker and was treated very fairly. My new 2021 Outback Onyx XT was purchased in Minnesota. I drove out to San Diego for three weeks of surfing (yes with a board on the roof!). I used the Express service at Bob Baker and as always it worked like a charm. I wanted to make sure I had clean oil in my new car for the return drive! More