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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,793 Reviews

2,793 Reviews of Autonation Subaru - Service Center

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August 05, 2021

Great people, great service ! Ricky was great w/ what my car and I need it ! This was my first time getting a loaner car and it was fast and easy! Thanks More

by martinaalcantar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik lopez
Aug 06, 2021 -

Autonation Subaru Carlsbad responded

It was our pleasure to take care of you! Thank you for your 5-star review of Ricky and our Bob Baker Subaru team!

August 05, 2021

Excellent service and I appreciate the waiting areas. The staff is always very friendly, start to finish . I also appreciate the one on one service with service reps. Thank you More

by elizhirsch.rdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach L. Is also excellent at service, previous trips, Tanner Knapp
Aug 06, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Bob Baker Subaru, and for your business. We are thankful to have you as a customer.

August 04, 2021

Guy was nice and asked before he fed a treat to my service dog, which is very appreciated. I was able to keep working with the WiFi while I waited. More

by froghawkjazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Aug 04, 2021 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru, we appreciate your positive feedback!

August 03, 2021

I trust their work and feel they communicate well with the customer. The only negative would be the cost of my 30000 mile service. I would use you again. More

by John D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Aug 03, 2021 -

Autonation Subaru Carlsbad responded

Thank you, John! We're glad to hear the Bob Baker Subaru team has earned your trust and business! We look forward to providing more great experiences in the future!

August 03, 2021

Very Nice people, good communication. Slightly costly. This is the only place I’ve been with my Subaru. The 60k was over 700$ Which is a bit pricey but I know it’s in good hands More

by shareawave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Aug 04, 2021 -

Autonation Subaru Carlsbad responded

We're glad we could take great care of your car while it was in our care. Thank you for leaving us your kind review! - Bob Baker Subaru

August 03, 2021

Tanner’s customer service and professionalism are excellent. This dealership’s pricing is so fair, they ofter beat other maintenance quotes, which is very unusual for dealerships. I know I’m always More

by kathyimp07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Tanner Knapp
Aug 04, 2021 -

Autonation Subaru Carlsbad responded

We know Tanner will be happy to hear they've made your service visit a five-star experience! We appreciate you leaving this great review and for being a Bob Baker Subaru customer! We'll see you next time!

August 02, 2021

Staff was friendly and made sure that I was updated on what was being done to my car and how long it would take. Thanks! More

by hellonewman212
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Aug 03, 2021 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru, we appreciate your positive feedback!

August 02, 2021

This was my first experience with Bob Baker Subaru, and I can’t say enough positive things about it. They were on top of every aspect of service to my car, and were friendly and helpful. i’m really impressed More

by skylark.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Aug 03, 2021 -

Autonation Subaru Carlsbad responded

Thank you for making the 45-minute trip to come visit us here at Bob Baker Subaru! We're so glad our team could make it worth the drive and we look forward to seeing you again next time. Take care!

August 02, 2021

Great attention to detail. JP really takes care of his customers. Bob Baker Subaru is my favorite auto dealership and for good reason, they do it right! More

by mobiledoctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Aug 03, 2021 -

Autonation Subaru Carlsbad responded

We appreciate the great feedback about JP and our team! Thanks for your business, from all of us here at Bob Baker Subaru and we'll see you next time!

August 01, 2021

They were on time.. My service rep was very polite. The prices for the work performed was a.very fair price. Very happy with this service. More

by terrific2day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Aug 02, 2021 -

Autonation Subaru Carlsbad responded

We're happy you enjoyed your recent service visit to Bob Baker Subaru! Thank you for entrusting our team to care for your car! We look forward to providing more five-star visits in the future!

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