Autonation Subaru - Service Center
Carlsbad, CA
2,792 Reviews of Autonation Subaru - Service Center
Excellent service. Fixed the issues. Appreciate the loaner. Expedited the part they needed to fix it and got it repaired sooner than later. Fixed the issues. Appreciate the loaner. Expedited the part they needed to fix it and got it repaired sooner than later. More
I made an appointment for a diagnostic on my AC. Several employees had told me the appt would be 1-1.5 hours, possibly up to 4 hours. Subaru had my car for 2.5 hours and did nothing. Les was extreme Several employees had told me the appt would be 1-1.5 hours, possibly up to 4 hours. Subaru had my car for 2.5 hours and did nothing. Les was extremely condescending and rude to me. He stated, 'there is no way if you drop your car off at 2 we are going to look at it by 5' and complained that Subaru had book 118 appts that day (including mine) so there's no way they could get to everyone. I changed my mind about having my car serviced there and I will never be back. More
Made quickest appointment for recall of eye sight programming which was 7-10 days out. When I arrived for my 8:30 am appointment I wasn't ' on the schedule '. Was impressed that they offered to wash programming which was 7-10 days out. When I arrived for my 8:30 am appointment I wasn't ' on the schedule '. Was impressed that they offered to wash the car, but they didn't clean bugs off the windshield. Not a 'bad' experience but not excellent and more OK than good More
Billy Toolen was a total pleasure to work with when purchasing my new vehicle. He was friendly, honest, and knowledgeable - no pressure! Would recommend Billy to anyone looking to buy a new Subaru at B purchasing my new vehicle. He was friendly, honest, and knowledgeable - no pressure! Would recommend Billy to anyone looking to buy a new Subaru at Bob Baker Subaru. More
Had a scheduled appointment with service. Dropped my car off and found out hours later that you were out of transmission fluid so the work was not completed. Big hassle to be without a car fo Dropped my car off and found out hours later that you were out of transmission fluid so the work was not completed. Big hassle to be without a car for the day and then to find out I have to come back because you didn't know how much transmission fluid you had on hand is very annoying. I was also told my cat would be washed and it wasn't. Felt let down. More