Autonation Subaru - Service Center
Carlsbad, CA
2,794 Reviews of Autonation Subaru - Service Center
Excellent customer service, thank you to Andrew who communicated every step of the way. He told me how long to expect the car service and it was completely as promised communicated every step of the way. He told me how long to expect the car service and it was completely as promised More
Julian did a great job keeping in touch, ensuring I had a courtesy car and making it easy for me to get this done. Admittedly I expected difficulty getting my oil leak fixed. However I was pleasantly surp courtesy car and making it easy for me to get this done. Admittedly I expected difficulty getting my oil leak fixed. However I was pleasantly surprised. More
Timely completion of recall work. Reviewed other issues as need ed Easy to make appointment and flexible with time slo Completed job earlier than expectedt as need ed Easy to make appointment and flexible with time slo Completed job earlier than expectedt More
As always, the service was quick and efficient and the technician a pleasure to deal with. They were extremely busy but still managed to get everything done in the time promised technician a pleasure to deal with. They were extremely busy but still managed to get everything done in the time promised More
Car was dropped for an oil change, recall on air bag and check transmission fluid leak. The only contact I had was a text the first day. After a phone call and text and six days, had limited response👎🏻 JP check transmission fluid leak. The only contact I had was a text the first day. After a phone call and text and six days, had limited response👎🏻 JP at last took control More
Poor communication by service representative. Car was dropped of for oil change and recall notice at 8am was not completed when I arrived to pick it up at 2pm be dropped of for oil change and recall notice at 8am was not completed when I arrived to pick it up at 2pm be More
Good service and very friendly and helpful I will Good service and very friendly and helpful I will recommend to anyone who wants to buy A new car. Service department, Zach is very nice and knowl Good service and very friendly and helpful I will recommend to anyone who wants to buy A new car. Service department, Zach is very nice and knowledgeable. More
Erik Lopez was very professional, knowledgeable, informative and friendly. He is a real asset to the dealership. The service was performed in a timely manner. informative and friendly. He is a real asset to the dealership. The service was performed in a timely manner. More
Someone came and helped me right away, answered all my questions and made my service drop off very easy! The car loan program was very helpful. questions and made my service drop off very easy! The car loan program was very helpful. More
Zach and JP have been assisting me with my 12 Forester for years, and have always gone out of their way to ensure I was treated respectfully and professionally and make sure that my vehicle is thoroughly for years, and have always gone out of their way to ensure I was treated respectfully and professionally and make sure that my vehicle is thoroughly inspected and running optimally. I do miss the courtesy shuttle, but the service at Bob Baker is still top notch. More