Autonation Subaru - Service Center

As usual my adviser was great very helpful in determination and the dealership is always clean and all were professional. determination and the dealership is always clean and all were professional. More

Was given estimate of 500 to 800 and repair cost 1100. Essentially told the cost of assessing the issue would be 200 but if I chose to do the repair that cost would be places towards it. When I arrived th Essentially told the cost of assessing the issue would be 200 but if I chose to do the repair that cost would be places towards it. When I arrived the rep left right away and passed me on to someone else. I was charged 300 for assessment and it was not put toward the cost of repair. When I tried to discuss my rep was not there and they one that was had to call him and it still was not explained according to the charges on my receipt. I feel ripped off. More

They do not take good notes, have had to bring vehicle back for items they forgot to address. They replaced components that’s ere not necessary. They have spent over a week diagnosing an issue w back for items they forgot to address. They replaced components that’s ere not necessary. They have spent over a week diagnosing an issue with no updates to me and do not answer the phone. More

Very friendly and efficient customer service. Proper (second) service of vehicle and complimentary car wash. I was very pleased with the entire service experience. Proper (second) service of vehicle and complimentary car wash. I was very pleased with the entire service experience. More

Friendly staff, easy scheduling & RE-scheduling. Asked about buying paint to touch up scratch and someone put paint on scratch. (Didn’t cover completely but appreciated effort). Asked about buying paint to touch up scratch and someone put paint on scratch. (Didn’t cover completely but appreciated effort). More

I asked for a loaner and was refused by person making appointments. Sat waiting for car for 4 hours. Car was washed, as requested, but not vacuumed as the dealership used to do. appointments. Sat waiting for car for 4 hours. Car was washed, as requested, but not vacuumed as the dealership used to do. More

It was an excellent experience, especially in regards to how Manny conducted himself throughout the transaction. He very professional from the start to finish. how Manny conducted himself throughout the transaction. He very professional from the start to finish. More

Good experience with coverage. John was responsive to inquiries and provided answers to all questions. John was responsive to inquiries and provided answers to all questions. More

Prompt, friendly, professional Nope that's all I got Would recommend Bob Baker to friends Nope Would recommend Bob Baker to friends Nope More

Everyone was welcoming and friendly. I was disappointed that my car came out of the service bay before I was asked if I wanted the recommended service done. This to me is a lack of commu I was disappointed that my car came out of the service bay before I was asked if I wanted the recommended service done. This to me is a lack of communication and efficiency. Otherwise I was satisfied. More