Autonation Subaru - Service Center
Carlsbad, CA
2,794 Reviews of Autonation Subaru - Service Center
Came in at 9:20 for a 9:30 appointment 30,000 mile check up on a 2018 Outback was told it would take 4 hours. I did not leave until almost 4:30. Why???? Was so stressed out for a movie night downtown Manch up on a 2018 Outback was told it would take 4 hours. I did not leave until almost 4:30. Why???? Was so stressed out for a movie night downtown Manchester hotel starting at 6:30pm My computer was not working/connecting with phone for gps. Everything gets turn off or adjusted which adds to stress. I was given a loner car at 1:30pm to go home and let 3 month old puppy out of crate but she already broke out and tore room apart. She broke a 50 yo lamp from grandma More
Already responded. Tanner did a great job. Fast and efficient service. Work completed as scheduled. I am very satisfied with all aspects of the service experience. efficient service. Work completed as scheduled. I am very satisfied with all aspects of the service experience. More
I have never had a bad experience here. Questions were taken seriously and answered fully. I also enjoy the setting as I can walk to the mall or the beach while waiting for my car. taken seriously and answered fully. I also enjoy the setting as I can walk to the mall or the beach while waiting for my car. More
Excellent, efficient an friendly service. Sorry I can’t think of anything else to say so I’ll say Hail Mary full of grace, the lord is with thee think of anything else to say so I’ll say Hail Mary full of grace, the lord is with thee More
Customer service training would help. Some of them are not too good 😌. I was asked if I had an appointment. Yes ! 5 minutes later I heard them say to another customer. Do you have an appointment ? She not too good 😌. I was asked if I had an appointment. Yes ! 5 minutes later I heard them say to another customer. Do you have an appointment ? She said no. But was taken in right away. I was passed by many times. I finally had to get out of the car to get help. Even though I was first in the line. Sign said stay in your car ! More
They are always courteous, help you save money, car comes back in great shape. In all, this is the best service that I have had from a car dealer. Also great sales help back in great shape. In all, this is the best service that I have had from a car dealer. Also great sales help More
The service technician are courtesy , informative and knowledgeable when I asked about certain details regarding my Subaru Impreza. My car was serviced in an appropriate time and washed! I enjoy going knowledgeable when I asked about certain details regarding my Subaru Impreza. My car was serviced in an appropriate time and washed! I enjoy going to Subaru dealer ship. More
Overall good experience and excellent customer service. We had a couple of issues but in the end everything was taken care of to our satisfaction. We had a couple of issues but in the end everything was taken care of to our satisfaction. More
I went to have my car for regular service without reservation and yet I accommodated with outstandingly checked in and it was in a timely manner. reservation and yet I accommodated with outstandingly checked in and it was in a timely manner. More