Autonation Subaru - Service Center

Great service and Timely return. Also Great communication and Highly professional customer care. Above and beyond trying to resolve problems and issues pertaining to warranty. and Highly professional customer care. Above and beyond trying to resolve problems and issues pertaining to warranty. More

Thank you JP, do taking care of our XVs servicing and getting Sigiurney ready for our cross country trip. Thank you for he incredibly service and honestly over the past four years with Baker. The Hulls getting Sigiurney ready for our cross country trip. Thank you for he incredibly service and honestly over the past four years with Baker. The Hulls More

Julian always takes great care of us! He is so patient and thorough in explaining how to set and reset buttons and gadgets. We also ask him to reset our clock whenever the time change happens. Ha ha! Zac and thorough in explaining how to set and reset buttons and gadgets. We also ask him to reset our clock whenever the time change happens. Ha ha! Zach is our backup person!!Thank you Bob Baker Subaru!! More

Sales staff and process good. Did buy car. Service dept very poor. Got more than one complaint but lack follow up by service writer the worst. very poor. Got more than one complaint but lack follow up by service writer the worst. More

I brought my Subaru Outback in for a Starlink update according to the notice you sent me. Brought it in April 6 @ 10am. Never got a call if it was ready. Called at 3:15 and got transferred to a voice according to the notice you sent me. Brought it in April 6 @ 10am. Never got a call if it was ready. Called at 3:15 and got transferred to a voice recording and left a message. At 3:45 came in because you close at 4:30 and was then finally told that there was a glitch and it could not install the update. Told I would be notified within 7-10 days to bring it back in but it was all okay to use in the meantime. Waited until 4:45 for my car to be brought to me. On the way home, I found out I cannot use the telephone on the car as no one can hear me but I can hear them. Called on the 7th at 9am and spoke to the service manager about this problem and was told, “there is nothing that can be done. Wait for us to call you about the needed part. We have had this happen before”. No call. I came in to Subaru on the 21st of April and FINALLY Scott in Parts explained that the old system cannot be installed again and the part is on back order and not expected to even ship until the 16th of May. On the same day, April 21st I had a message left on our home phone that the part would be in by the end of this month. This message was from someone in the Service Department. I get emails and calls once a week asking if I want to trade in for a new Subaru. Are you kidding? I cannot even get this one fixed from something you asked me to come in to have done. Am I unhappy? Absolutely. If I should get into an accident, the service I am paying for is useless because they could not hear me if I responded. Also, cannot speak on the phone fir the same reason More

They are fantastic! I am always very, very pleased with Bob Baker‘s service. I would recommend Bob Baker to anyone because their services so Wonderful Bob Baker‘s service. I would recommend Bob Baker to anyone because their services so Wonderful More

As always great service. I recommend Subaru and Bob Baker all the time. Zach was professional, knowledgeable and made me feel important. Planning on buying an EV from you in the near future. all the time. Zach was professional, knowledgeable and made me feel important. Planning on buying an EV from you in the near future. More

They really do a great job at the service Dept and it’s appreciated. The only problem I run into upon almost every visit is the small square footage of their service area. Parking is very limited. If I’m p appreciated. The only problem I run into upon almost every visit is the small square footage of their service area. Parking is very limited. If I’m picking my wife up as she’s dropping her car off for service there’s very little places for someone to park. More

Tanner Knapp is very professional, very nice and friendly, he knows what he is doing, I am very satisfied Mr. Tanner Knapp's service, Thanks BobBak Subaru. friendly, he knows what he is doing, I am very satisfied Mr. Tanner Knapp's service, Thanks BobBak Subaru. More

All repairs went great, with the total repair job done in one week. All looks great and work just fine. Thank you. Jeremy McCalls' group did a great job. one week. All looks great and work just fine. Thank you. Jeremy McCalls' group did a great job. More