Autonation Toyota Corpus Christi Service Center - Service Center

My service writer was on-the-spot even with computers down. Great job. Couldn’t be happier. The service manager however publicly humiliated an employee for being late, asking him loudly what his probl down. Great job. Couldn’t be happier. The service manager however publicly humiliated an employee for being late, asking him loudly what his problems is, and yelling at him with an open door for being sub-par. This is unacceptable and will do nothing to change the employee’s behavior. How could he relate positively to customers when he knows everyone in the service area just heard home getting yelled at? The employee came out in his uniform with his head down. The service manager came out in shorts and t-shirt that did not say “Toyota employee”. The employee went back to work. The manager headed outside. There was only one professional in that exchange. More

My appointment for oil change was 8:00 am and I was there two and half hours there before I got my car back very bad service and then one of my caps is missing. two and half hours there before I got my car back very bad service and then one of my caps is missing. More

I love AutoNation Toyota and have been with them for years. I've never really had any huge issue, but this needed to be addressed. My mom took my car in for service on June 25th for me because I was wor years. I've never really had any huge issue, but this needed to be addressed. My mom took my car in for service on June 25th for me because I was working. She was told all computers were down because of a hacker demanding ransom, but they were still able to do services. Everything just had to be hand written. Service tech, Steve, called me to let me know what was going on. I asked him if it was easier on them if I reschedule. It was not a problem for me and understood. He reassured me to not reschedule and that my service could get done. He said they would have to email me a copy of what was done because they could not print anything. I asked if he was sure and again was reassured it would take an hour to an hour and a half. My mother continued to update me & had not recieved any update while waiting. She saw the workers frantically hand writing orders for cars coming in, but not many were getting picked up. I called and was given Steve's direct number to check on an update. It went to voicemail. I text and never got a response. By this time mom had gotten in line, had been waiting for 3 and a half hours. A elderly white lady who was throwing a fit because of long wait times stormed in and cut in front of her. Steve looked at mom and then proceeded to help the old lady who cut. When it was her turn, she told Steve he should not have taken her and then was told the vehicle had been done for hours. I still have not received a call or text back from Steve. I have still yet to receive the email promised that stated what services were done to my car. This is the poorest service I've ever had at AutoNation Toyota. I understand computers were down; however, I had no issue rescheduling. Please do better. More

The staff was very nice! The place was comfortable with a good tv. Thank you so much!! The place was comfortable with a good tv. Thank you so much!! More

I took my 4Runner for service and Adrián in service was amazing, attentive and nice. amazing, attentive and nice. More

Went in for auto service and left with what wife said was the car she the said was the car she did not know she needed. Salesman Jeremiah was a pleasure to deal with was the car she the said was the car she did not know she needed. Salesman Jeremiah was a pleasure to deal with More

Patricia was a great service advisor! I highly recommend her to anybody going for service. She goes through what is needed and shows you all the options. I highly recommend her to anybody going for service. She goes through what is needed and shows you all the options. More

Always prompt and courteous. Great attention to detail. I have nothing but great things to say about the sales team Great attention to detail. I have nothing but great things to say about the sales team More

I go there because Lupe Hernandez takes very good care of me!!! He takes his time with me and explains everything so I can understand my new car. He is very good at his job me!!! He takes his time with me and explains everything so I can understand my new car. He is very good at his job More

Julian has helped me with previous services and this time he helped me lift my 2021 Toyota Tacoma TRD Off-road. He walked me through the process and instead of upselling me on what I already had he took the he helped me lift my 2021 Toyota Tacoma TRD Off-road. He walked me through the process and instead of upselling me on what I already had he took the time and told me what I needed and didn’t need. My new TRD lift kit plus wheels and tires came out perfectly! Give this man a raise!!! I will be referring everyone I know who works on NAS Corpus Christi to Julian! More