Autonation Toyota Corpus Christi Service Center - Service Center

The dealership has great and prompt customer service for my vehicle’s maintenance. I’ve always been satisfied! my vehicle’s maintenance. I’ve always been satisfied! More

Great service but normally busy so you normally have to wait even with dropping off your car for a long time. wait even with dropping off your car for a long time. More

We went in for the 15,000 mile service and ended up needing additional services. The back bumper had come off due to running over something in the road. The service adviser was so kind and patient. He needing additional services. The back bumper had come off due to running over something in the road. The service adviser was so kind and patient. He added that in to our visit and got it looked at by the body shop. With an estimate in hand I was able to get the ball rolling quickly with my insurance. Very helpful! More

Service advisor was knowledgeable about what I needed done to my car. He made appointment for me to drop my car off and assured me that my car would be done that same day and it was. The dealership also done to my car. He made appointment for me to drop my car off and assured me that my car would be done that same day and it was. The dealership also arraigned for me a courtesy ride to my home and a ride back to dealership when work was completed More

They were punctual, friendly, and professional. Place was clean. Shuttle service drivers were pros and friendly Place was clean. Shuttle service drivers were pros and friendly More

No one to greet upon arrival: ended up waiting for 10 minutes as other cars got in line ahead of me. Had to track someone down to guide me in checking in. Customer service rep assigned to me would call minutes as other cars got in line ahead of me. Had to track someone down to guide me in checking in. Customer service rep assigned to me would call and not leave a message identifying themselves. I didn’t recognize the number so it took an extra couple of days to connect. Cost me another day in car rental. Place is chaotic More

Christian was very friendly and professional. No issues with the adviser however, I went in for an oil change and they are supposed to also check and top my fluid levels. When I got in my vehicle No issues with the adviser however, I went in for an oil change and they are supposed to also check and top my fluid levels. When I got in my vehicle to leave I had a notification from my vehicle that my wiper fluid was low, which tells me that they didn't top my fluid levels like they were supposed to. Christian went and added the wiper fluid himself for me when I went back inside to complain. But now it has me questioning if the techs even changed my oil or checked any of my fluid levels like they were supposed to. Wiper fluid is not a big deal but what if they didn't check my coolant level or something else vital to my vehicles performance? Pretty disappointed. More

I am on my third Toyota Corolla from Auto Nation. Best dealership ever. Very pleased with the service department. I can always count on them doing a great job on my car and getting speedy service. Best dealership ever. Very pleased with the service department. I can always count on them doing a great job on my car and getting speedy service. Everyone is very professional and helpful. More

Really good service, they work is very profesional and they take of you during your waiting. they take of you during your waiting. More

Hi, I wanted to preface this with that I understand that these are very difficult times and it’s hard to have good service lately. Toyota has not usually steered me wrong in the past, and I love the company these are very difficult times and it’s hard to have good service lately. Toyota has not usually steered me wrong in the past, and I love the company. There were also a lot of great people who helped me, namely shuttle operators; however, what should’ve been cleared up in one day became an all day affair that resolved nothing, and I will still have to come back again for another entire day to have the issue actually fixed. I want to mention that I scheduled the appointment to get my car serviced the week prior, (I was sent a mailer about a safety recall due to braking assistance) and was told that the parts would be ordered (this is very important). Then, upon getting to Toyota at 10 for my appointment, waiting for a shuttle for an hour, getting a shuttle home and after a few hours, I get a call saying that they don’t have the parts, upon which I have to wait for a shuttle back. Not to mention waiting in the service area in a complete lack of line and no instructions from people at the desks telling other customers to wait in line, so they merely cut. 30 minutes of waiting to be helped. Why did nobody call me before today or even this morning before the appointment to say the parts were not in and to not bother coming in? Somebody dropped the ball big time, and I just want to say if something happens with my vehicle, that will be due to the ball being dropped. I NEVER voice my complaints, but this was very disappointing, especially considering how much we pay for vehicles, and considering what a great reputation Toyota has always had and I would hope will continue to have, but I did not feel that from my experience earlier on in the week. More