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Autonation USA Phoenix
Phoenix, AZ
182 Reviews
AutoNation USA Phoenix makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 182 reviews
February 22, 2024
Dealership was fine. I got my car at a decent rate and price. My problem was that no one informed me that I was going to have to do an emissions test on the car I just go I got my car at a decent rate and price. My problem was that no one informed me that I was going to have to do an emissions test on the car I just got from them, which isn't a huge deal, but I would have liked to know. Instead I was not informed and my temp tags expired while I was waiting for the permanent tags. Luckily I called customer service and one of the three reps I was in touch with for a few days was able to steer me in the correct direction. Regards to Mr. Sanches More
by nolansadek
Employees Worked With
M. Sanchez
February 16, 2024
I was guided thru the whole process by sales Associate Kasch Whitmore and was impresses by his Courtesy, Knowledge and Professionalism. I would seek out and do Business with Autonation again... Kasch Whitmore and was impresses by his Courtesy, Knowledge and Professionalism. I would seek out and do Business with Autonation again... More
by d4u
Employees Worked With
Kasch Whitmore, Ali Hussain
February 14, 2024
Alexis is the best. He was super helpful didn't awesome job getting me the car I wanted normally I would rather go have my teeth pulled then go through buying a car proc He was super helpful didn't awesome job getting me the car I wanted normally I would rather go have my teeth pulled then go through buying a car process. Alexis made it quick and painless and anything I ever need to know about my Honda I will go to him. Give him a raise. More
by Raddcad
Employees Worked With
Alexis
February 11, 2024
Go to Alexis ! And when you are ready to sign go to the finance manager for paperwork fernando trust me ! You are welcome ! Alexis is the best we have been back w And when you are ready to sign go to the finance manager for paperwork fernando trust me ! You are welcome ! Alexis is the best we have been back within a week or maybe less to buy 2 vehicles ! Because he is so amazing and im only buying my vehicles from him from now on i will sit in that lobby and wait i dont care he has amazing customer service and is super personable and not pushy ! I tell all the people i meet about him there is an auto nation closer to me but idc ill follow alexis wherever you guys should have him as a trainer or something he is freakn amazing i used to be a manager and he is a very rare find and also fernando? I think thats his name the first vehicle i had another lady and she was ok but she was very pushy that it pissed me off and i didnt even care to hear her out. The finance manager i told him and he was super kind and i even heard him out because he was so kind. These 2 gentleman are a rare breed we dont find customer service like that anymore i hope you guys take care of them financially because if i ever get the money to have them work for me im stealing them :) ill be back for another vehicle with those 2 in a few months they know More
by Den.sse91
Employees Worked With
Alexis, Fernando
December 29, 2023
Going to make this simple. ..greatest experience I have ever had purchasing one car and selling another...I read the negative comments prior to stopping by Autonation USA Phoeni ..greatest experience I have ever had purchasing one car and selling another...I read the negative comments prior to stopping by Autonation USA Phoenix...and had the opposite experience...Would give this place extra stars to make up for some of the other negative reviews...First they actually gave me more for the car I sold to them than quoted...better rates than my own credit union for the car I bought...cleaned the car...full tank of gas...A++++experience from everyone I met...Class act...enjoyed every minute of it...from this point on I will be a returning customer and recommend them to everyone! I just can't say enough....no pressure...no hassle...positive experience....wanted to give them a tip at the end...LOL More
by bmcnutt
Employees Worked With
Rick and Eduardo
