Frank Faragone was my salesperson. Frank was a pleasure to deal with. He spent time with me on the phone and always returned calls and emails. I was hoping that buying a car unseen would turn out to be a good experience. Frank asked me if I wanted an extended warranty, but I declined since I do most work on my cars myself.
Here is my experience to date buying an unseen car.
Once I sent the check in, things moved fast. I had the car in a few days. The delivery guy broke down and I did not get the car the around 7:00pm. The driver informed me that the tire pressure light was on. That was never mentioned before, but I thought a battery could go bad at any time. When I started the car to drive it home the fuel light came on and it was on empty. I drove to a local gas station about 100 yards away. I noticed the steering wheel was off and then the traction control light turned on. I checked out the car myself and noticed someone had installed new front struts and not had an alignment.
I called a local frame and axle company and set up an appointment for a 4 wheel alignment and that fixed how the car drove. It also lined up the steering wheel and corrected the traction control light.
While I was there, I was able to look under the car and I noticed the back two tires were down to the wear bars on the edge and would need replaced. When I got home I was able to check out the rear brakes and the inner pad was down to the metal and both rotors were scored and needed replaced along with new pads.
While I was driving the car home from the alignment the sun came out and it started to get warm. I noticed the air was not very cool coming out the vents. When I was able to check, I found out there was very little R134A left in the system. I was able to recharge myself and it seams to be working now.
I went and bought a new TPMS sensor and had it installed at Walmart along with a new tire. I bought a second tire off e-bay and had that installed at Walmart also.
All in all for the money the car was a good deal since I was able to do most of the work myself. Since this was a car around 94,000 miles
I want everyone to know I expected the fluids would have to be changed and new plugs by 100,000 miles. I did not expect all I had to do based on what was listed on there web page. (The vehicles are immediately inspected by our certified technicians, and if deemed worthy of retail, detailed, pictured for marketing presentation, and stored in our secure, climate-controlled, 118,000 square-foot warehouse, until sold.) Based on this statement, I did not have a mechanic look at this car for me before a purchase and I understand I bought it as is.
I will say, I will think about another purchase from them in the future, The prices they list plus shipping is hard to beat. If I had relied on a garage to fix the problems, it would have been better for me to buy local in the Cincinnati Ohio/Southeast Indiana area. Since I was able to take care of most these items myself, it cost me in the ballpark of $700.00 to get the car into shape for a road trip. I have since drove it to Virginia Beach and back with no problems.
To be fair, I did not contact Frank with this information since I bought the car as is.