Autos of Forney

Stay clear of this dealership, especially the location in Forney, TX! They sold a car to my spouse without valid paperwork. They claimed his paperwork was at the Greenville office due to their own finance de Forney, TX! They sold a car to my spouse without valid paperwork. They claimed his paperwork was at the Greenville office due to their own finance department being remolded. During the sale the sales person made a verbal agreement to repair the unusable back windows. The parts had reportedly been ordered and would be in the same week of the sale. It has been approximately 3 weeks of my spouse contacting the dealership by phone and in person regarding the promised repair. This week Jose told him the part was at the Greenville location and would be brought along with cars that were being delivered the same or next day. It’s been days now and no call has been received. My advice for anyone would be to go to a dealership that is reliable and stands behind their sales. Auto of Forney has some sketchy practices and they are not recommended. More

Boutique dealership and friendly salesperson. Drove over 200 miles to purchase a specific car - Volvo XC90 Clear communication received on price, features, support over the phone and in pe Drove over 200 miles to purchase a specific car - Volvo XC90 Clear communication received on price, features, support over the phone and in person. The entire buying process was very smooth. Kudos to Louis J and Jose F. More

Accountability is off a lot of back and forth on things they should be doing. they should be doing. More

Great Place to go! ! Everyone was real nice and helpful! appreciate it thank y'all so much ! ! Everyone was real nice and helpful! appreciate it thank y'all so much ! More

They made everything really easy and I love my new car. No issues so far. No issues so far. More

Greenville Location Andre and Chris truly exceeded our expectations! They demonstrated exceptional family-friendliness and remarkable flexibility throughout our interaction. Their willingness to go the ex expectations! They demonstrated exceptional family-friendliness and remarkable flexibility throughout our interaction. Their willingness to go the extra mile to ensure we received exactly what we needed was truly outstanding. I would highly recommend them without hesitation. More

Very helpful, understanding, and flexible. They truly are people who want to help. Thank yall! They truly are people who want to help. Thank yall! More

Bryan and Gloria were great to work with! They made the process of buying TWO cars super easy! They made the process of buying TWO cars super easy! More

We purchased a vehicle from this dealership, provided a down payment, and signed a contract. Despite repeated requests, they refused to provide us with a copy of the paperwork, claiming it would be emailed down payment, and signed a contract. Despite repeated requests, they refused to provide us with a copy of the paperwork, claiming it would be emailed, but it never was. Instead, we received multiple excuses. Now, we are being told that the financing did not go through, that they want the car returned, and that the contract is invalid — yet they still refuse to give us a copy of the documents we signed. This experience raises serious concerns about transparency and professionalism. If you choose to do business here, insist on receiving all paperwork in hand before leaving the dealership. Do not rely on promises that it will be sent later, as that was not our experience. More

After-sale responsiveness and title transfer was absolutely horrible. Getting permanent registration and plates was well beyond 60 days validity on temporary license plate, so forced to drive the v absolutely horrible. Getting permanent registration and plates was well beyond 60 days validity on temporary license plate, so forced to drive the vehicle illegally until registration resolved. No calls to update me on reasons for delay and when it would be solved, and calls to them were rolled to voicemail and never returned. Very frustrating and unprofessional. I highly recommend you take your business elsewhere. More