Autostar Chrysler Dodge Jeep Ram of Silverthorne

Didn't get my tire rotated. They forgot. Now what? Not happy. Very not satisfied. I feel like what else autostar lie.and say they did something and didn't. Very unhappy about my They forgot. Now what? Not happy. Very not satisfied. I feel like what else autostar lie.and say they did something and didn't. Very unhappy about my tires not being rotated. Instead, I spent 630.00$ and still wasn't satisfied. I needed my tires rotated and I was adamant about that part of the service. I would have paid for that part of the service. Not sure if I want to do business with Auto Star simply cause of one big fat trick that my tires were rotated and the fact that I was charged 630.00 $ and still not satisfied. I will take my business elsewhere to get my tires rotated. I will only do warranty related things there on my 2025 jeep. My car is still under warranty 6 months old and I had to spend 630.00$ I feel like Auto Star is ripping me off and I will get to the bottom of this. Thanks Allen More

I bought my 2017 Ram from the dealership back in 2020. I have had all of my service done there and have had excellent service every time. I will keep giving them my business whenever my truck needs work d I have had all of my service done there and have had excellent service every time. I will keep giving them my business whenever my truck needs work done. More

Dan was awesome. Great to deal with. Very professional and did what he said he would. Great to deal with. Very professional and did what he said he would. More

About as good as I hoped for Excellent customer service, on time, and all covered by original warranty on time, and all covered by original warranty More

Very nice people,available always,a pleasure working with them.Good follow up.We’ll see again doon them.Good follow up.We’ll see again doon More

I recently purchased a used Subaru from the dealership. The pricing on the vehicle was competitive to the overall market, but the difference in my final decision came from the deal I was able to make, the The pricing on the vehicle was competitive to the overall market, but the difference in my final decision came from the deal I was able to make, the overall service from the sales department, and ultimately the exceptional care by the financing and closing department. David Gilbert in sales was informative and helpful. Daniel Hutchins provided thoughtful conversation, explanations, and instruction for the final financing, warranty, and paperwork. The fact the dealership is in town and has a highly rated service department is also a plus. I will likely be a repeat customer, although hopefully not too soon. Subarus are great for our high altitude climate and having a responsive dealer in town is a bonus. More

I came in. For an oil change using a prepaid plan which I had purchased from Vista. This plan is supposed to be good at any jeep or chrysler dealership nation For an oil change using a prepaid plan which I had purchased from Vista. This plan is supposed to be good at any jeep or chrysler dealership nationwide. I've used this for oil changes at two different dealerships in denver and one in Washington state with no problem. I was told that your dealership would not honor this prepaid plan. I picked up my vehicle and left and have an appointment to have it done elsewhere. I've been a customer of this dealership since 2002 under different ownership and I have spent thousands of dollars on repairs and purchased new vehicles from that dealership. I'm a local homeowner in summit county but I will take all of my business to Denver from now on. You have lost my business in that of my family for life. More

They address my issues and are fixing my 2013 Jeep, while they are waiting for back ordered parts they are keeping me updated. Thanks Ken they are waiting for back ordered parts they are keeping me updated. Thanks Ken More

Great experience with Pavel and Autostar. He really came through on warranty coverage for our Ram Promaster van. Good communication and positive outcome. Highly recommended. He really came through on warranty coverage for our Ram Promaster van. Good communication and positive outcome. Highly recommended. More

Price quoted and price charged was $120 more. Bad for business and you will not see me back for anything Bad for business and you will not see me back for anything More