Autostar Subaru of Silverthorne - Service Center

Axel was excellent and was able to quickly diagnose the issue and get our Ascent up to spec. Did the same for the Legacy next. Many thanks. And the others we encountered there were very friendly issue and get our Ascent up to spec. Did the same for the Legacy next. Many thanks. And the others we encountered there were very friendly More

I had to deal with this shop in an emergency situation, and my only regret is that I don't live nearby to send them lots of business! I met nearly everyone in the shop during this saga, and everyone was h and my only regret is that I don't live nearby to send them lots of business! I met nearly everyone in the shop during this saga, and everyone was helpful, professional, and knowledgeable! The GM even came out to say 'hi' at one point... great place! More

The car issue seems to be resolved. New service rep was very polite and professional. New service rep was very polite and professional. More

Friendly, efficient service. I got right in on my appointment time. We discussed the Subie's issue with the door locks. They found the problem to be with a computer module and re I got right in on my appointment time. We discussed the Subie's issue with the door locks. They found the problem to be with a computer module and replaced it in a reasonable amount of time (a couple of hours at most). I got a call from the service department and picked it up in perfect working order. More

Took care of me quickly snd efficiently. Only weakness - had to take a dirty loaner because of insufficient cleaning capacity . and. i xourtesy cleaning of my car on return Only weakness - had to take a dirty loaner because of insufficient cleaning capacity . and. i xourtesy cleaning of my car on return More

Good service in a timely manner that showed current status of my car and I will use them again. status of my car and I will use them again. More

I was given excellent service. Axel showed me what needed to be done totally getting me road ready for road trip I will need to taking for brother's health reasons. He kept me in Axel showed me what needed to be done totally getting me road ready for road trip I will need to taking for brother's health reasons. He kept me informed what Matt the mechanic was doing. He went far and beyond the call of duty assuring me of safety first while on the road. I totally appreciate his sincere concern and time while I was reading a good book! You keep the customer happy and I will definitely return referring others as well! Thank you for your service. More

We're happy with recent Autostar changes - overall service experience has improved. We will likely be back, after having taken a hiatus from Groove. service experience has improved. We will likely be back, after having taken a hiatus from Groove. More

Got everything done. Very courteous, very professional. Counting words is silly. The first sentences are all that's needed. Very courteous, very professional. Counting words is silly. The first sentences are all that's needed. More

Groove auto Subaru before would not service my Honda Ridgeline. I called just to see this time and they said yes. I guess the new Autostar Subaru allows servicing of other vehicle besides Chrysler Jeep Ridgeline. I called just to see this time and they said yes. I guess the new Autostar Subaru allows servicing of other vehicle besides Chrysler Jeep Dodge Subaru which saved me a trip to Denver to a Honda dealer. My service advisor had my back at drop off I was in a hurry to make it down to children's hospital for surgery with my kids appendix. He took good care of my truck and got everything taken care of. From now on auto star Subaru is my go to for car service. We bought my Jeep here when it was groove. Then bought my wife's Subaru from here when it was becoming auto star. Great folks and awesome service. More