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Autostar Subaru of Silverthorne - Service Center

Silverthorne, CO

4.4
48 Reviews

48 Reviews of Autostar Subaru of Silverthorne - Service Center

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June 08, 2025

I don’t remember who the service advisor was and his picture isn’t in the menu, however he did a terrific job getting me in and out. He checked my additional warranties that I had forgotten about and th More

by pkcunningham42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Metziere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autostar Subaru of Silverthorne responded

pkcunningham42, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 08, 2025

Customer Service could be better when checking in and out. Employees not motivated. Paying at the cashier is annoying. Last time the breaks needed replaced, didn’t have it done, this time the breaks are More

by RMARRON970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autostar Subaru of Silverthorne responded

RMARRON970, We greatly appreciate you sharing your thoughts about your recent experience at our dealership. Your feedback is invaluable to us as it helps us refine our services and ensure customer satisfaction. We understand the importance of effective communication and regret any missteps that may have occurred during your visit. Our team is dedicated to providing clear and concise information to make your experience as seamless as possible. Your concerns have been duly noted, and we will certainly use them to strengthen our communication processes moving forward. If you have any additional questions, comments, or would like to discuss your experience further, please don't hesitate to contact us directly at 828-452-2841. We value your business and the opportunity to address any concerns you may have. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

June 05, 2025

Big improvement over the service under previous ownership. I will definitely bring my car back for any future service. More

by TLDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pagnani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axel Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Autostar Subaru of Silverthorne responded

TLDALE, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 05, 2025

Axel in the service department is the man. He had my Forester back on the road in no time. Great service, glad I broke down in Silverthorne. More

by JSTIG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axel Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autostar Subaru of Silverthorne responded

JSTIG23, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 02, 2025

Dude at the service desk was cool. He was 100% professional, nice, and courteous. I foolishly didn't get his name. He complimented my bike and was super helpful. He put me at ease with More

by greg@partymachines.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't get his name
Jun 05, 2025 -

Autostar Subaru of Silverthorne responded

Greg, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 02, 2025

Only problem I encountered was finding my car after I received my keys back when it was done More

by SUSANPITT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Willingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Autostar Subaru of Silverthorne responded

Susan, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 02, 2025

Took a few hours, but everything eventually got done. Axel was very professional and very customer oriented. More

by STAN_KATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axel Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Autostar Subaru of Silverthorne responded

Stan,Katz, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 26, 2025

They fixed our problems and answer ed all of our questions. The visit took longer than expected but resolved all questions. More

by JBHARDEE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Autostar Subaru of Silverthorne responded

JBHARDEE, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 25, 2025

Great service. Friendly and timely. Waiting area is clean and hospitable. Need a selection of tea. More

by HRENO24AUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jun 05, 2025 -

Autostar Subaru of Silverthorne responded

HRENO24AUG, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 21, 2025

Staff are always friendly and knowledgeable, work done in a timely manner and communication is excellent. More

by BETH_HURON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, I don't see the service person's photo here
Jun 05, 2025 -

Autostar Subaru of Silverthorne responded

Beth, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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