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Autoworld Chrysler Dodge Jeep Ram
Petaluma, CA
220 Reviews
Welcome to the Autoworld, proud part of Victory Dealership Group! We have been proudly serving Sonoma County for nearly four decades now, and look forward to working with you in the purchase or servicing of your vehicle! With over 10 collective acres of inventory to choose from, the best selection is easily found on our campus!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 220 reviews
Verified Customer
August 02, 2026
It is hard to say if I would recommend this service center. Over the 13 years since I bought my truck from them with an additional 'lifetime' warranty, there have been some bumps in the road. When my e center. Over the 13 years since I bought my truck from them with an additional 'lifetime' warranty, there have been some bumps in the road. When my engine produced a code and went into the service dept it was determined that the block was warped. It was hard to believe because it is such a rare occurrence, and the truck was running perfectly when I dropped it off, just had a code. The service dept determined a warranty price to fix the engine. Chrysler determined that the price of repair (again determined by the dealership) was more than the truck was worth. It was so close that it felt like a push to be bought out of the 'lifetime' warranty. When I bought the truck and the 'lifetime' warranty, it was never mentioned to read the small print that it might not last the lifetime of the truck, it was misleading. I wish the service center could have gone to bat for me on this one. Reluctantly, I decided to move forward to have this service center replace my engine. Jake was nice enough to ask and get $800 taken off the parts bill for me. When I picked up the truck and paid approximately $13,000 (because my check from Chrysler had not arrived yet so I had to front the total cost) the truck was handed over to me and it was so dirty from spending 1 1/2 months at the dealer that I could barely see through the dirty windshield. How is that for customer service? This is a car dealership and delivering a clean car should be a no-brainer, especially paying that size of a bill. This was not the first time I received a filthy dirty truck. More
by tilesmiles
Employees Worked With
Jake, Thomas
August 01, 2026
This dealer offers the best prices in the bay. Staff is very friendly and professional. Thanks Hons and Leo for helping me out with the grand cherokee purchase Staff is very friendly and professional. Thanks Hons and Leo for helping me out with the grand cherokee purchase More
by magued.ghobreal
Employees Worked With
Leonardo, Hons
