Autoworld Chrysler Dodge Jeep Ram

Julie Barone listened to my issues and worked with me to resolve them in the most cost effective way. The estimate was accurate and the service was completed when they said it would be. She went out of he resolve them in the most cost effective way. The estimate was accurate and the service was completed when they said it would be. She went out of her way to accommodate me. More

Jake was superb, I would recommend him & Autoworld for sure in any and all situations. sure in any and all situations. More

I was very pleased with the service and the work on my car. If I wasn't, I would not be returning for additional work. car. If I wasn't, I would not be returning for additional work. More

Sabrina and the crew always do a great job with handling the service of my Jeep. the service of my Jeep. More

My jeep had to go in for a slow leak in the back right tire. All four tires were recently replaced with brand new tires less than a month ago. I brought the car in Tuesday morning at 11 AM where they foun tire. All four tires were recently replaced with brand new tires less than a month ago. I brought the car in Tuesday morning at 11 AM where they found a nail in it and unfortunately, the tire is not stocked so I had to wait a day to pick up my car. The following day I received a call indicating my car was ready and I picked it up that evening. The following day Thursday, I checked the tire pressure through the app in the car and the new tire was at 39 will the others, all three were at 35. The label on the door reads 36 psi when cold. I checked the measurement first thing in the morning so the car was cold. I then reached back out to the service person I had worked with at 850am. I was hopeful that I could get the car in for a quick pressure adjustment before heading off to work, but that did not happen. I did receive a call a couple hours later indicating I could come by at any point and that he wanted to write the wrong with the tire pressures. I was able to get to the dealership much later that day and the problem corrected very quickly however I was very disappointed and frustrated at the fact that my car was there for a day and a half, and yet it came back with inaccurate tire pressure. Having said that, the customer service through the service manager was great! More

Always pleased with Autoworld service department. Thomas and crew are professional and work is completed as promised and on time. Thomas and crew are professional and work is completed as promised and on time. More

You need to push the service center to get things taken care of. They will make you wait for recalls while doing other jobs. The center is great once you are in. The staff is good but don’t rush to get job care of. They will make you wait for recalls while doing other jobs. The center is great once you are in. The staff is good but don’t rush to get jobs complete. Miss the little things. Buy a vehicle and start driving home to find out that the tank is on empty, recalls are not done, and you can’t find management to talk to. Lower staff there but decisions cannot be made. Why don’t vehicles come with an owners manual to explain how to do things. More

Sabrina was so awesome! Made the experience very easy. I appreciate her communication and knowledge. Made the experience very easy. I appreciate her communication and knowledge. More

I have been a loyal customer for years and the service here is never good and the service agents always seem bothered to help you. We are forced to go here since it's the only Jeep dealership in Northern here is never good and the service agents always seem bothered to help you. We are forced to go here since it's the only Jeep dealership in Northern California. And they charge a fortune and it takes forever and they never fix my car correctly. The last two times I went there they sent me home with the car still having the same issues. More

Very knowledgeable and professional staff who are customer focused. Facility is comfortable and location is convenient customer focused. Facility is comfortable and location is convenient More