Aventura Chrysler Jeep Dodge Ram - Service Center
North Miami Beach, FL
1,531 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center
I very disappointed. Customer service was horrible. Juan was busy so they brought me inside for someone to help us. They was five people at counter. Only one people was b Customer service was horrible. Juan was busy so they brought me inside for someone to help us. They was five people at counter. Only one people was busy with a client. I stood there for 10 minutes no one acknowledge me. No good morning and I will be with you in a few minutes. The guys from outside came back from came in office again, saw standing and had to ask them again help me and they was sitting there doing anything. Another landing was standing behind me also no one assist also. One the employee just walk pass her. The lady said good morning because they did not acknowledge her either. I was very disappointed with the service. More
The service at Aventura was excellent. My service representative, Juan was very professional and personable. He continuously gave me updates on my car. I would come back again to have my c My service representative, Juan was very professional and personable. He continuously gave me updates on my car. I would come back again to have my car serviced. More
Came in for a service, had a $7,658 estimate on repairs. Denied all them for a second opinion, came to pick up my car that was supposed to be $245 for the basic check and they tried to charge me over $600 f Denied all them for a second opinion, came to pick up my car that was supposed to be $245 for the basic check and they tried to charge me over $600 for an oil change and rotation of tires. When I contested the price and showed what they sent me which was the $245 charge, they changed it to $450 which I had to pay. This place has ripped me off more than ever, i love my jeep but I am trading it in and getting a Hyundai because your service is that horrendous. More
Great service and attention. Highly recommend this dealer. Will continue to come to this dealer. Highly recommend this dealer. Will continue to come to this dealer. More
I received an email indicating my jeep needed a major service I called a bit concerned to make the appointment They transferred me to Juan at the service department; Juan professionally explained to service I called a bit concerned to make the appointment They transferred me to Juan at the service department; Juan professionally explained to me what the major service was, he listened to my concerns, scheduled the appointment and took care of my jeep when I took it in! He even had my jeep beautifully cleaned when I pick it up!! Kudos to Juan, best service advisor ever More