Avon Lake CDJR
Avon Lake, OH
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Jerrol Walker deserves more than 5 stars!!! Jerrol made the whole sales experience as quick and pleasant as possible. His professionalism and patience was so appreciated by both my elderly moth Jerrol made the whole sales experience as quick and pleasant as possible. His professionalism and patience was so appreciated by both my elderly mother and myself. This was my second time purchasing a vehicle from Ed Tomko Chrysler and I'm sure it won't be the last. More
Awesome!!! Comfortable from the time i walked in to the time i drove off!!! They put us in the vehicle we wanted at the price we could afford. Excellent! Comfortable from the time i walked in to the time i drove off!!! They put us in the vehicle we wanted at the price we could afford. Excellent! More
Professionally helped The staff and service were exceptionally knowledgeable and professional. They were quick and efficient and I really appreciate all the help. Thank you The staff and service were exceptionally knowledgeable and professional. They were quick and efficient and I really appreciate all the help. Thank you and now you have a customer for life. More
Lied to and treated very RUDE! This is a horrible place to buy a car! Beware of Gerald Walker, salesman, he will say anything to sell you a car! The sales manager is very RUDE!! It This is a horrible place to buy a car! Beware of Gerald Walker, salesman, he will say anything to sell you a car! The sales manager is very RUDE!! It is dealers like this who give car sales a bad name! More
Totally Helpful!!! Just want to give a shout out to Ed Tomko Chrysler and Jerrol Walker for all the information, helpfulness and expediency in the purchase of a beautifu Just want to give a shout out to Ed Tomko Chrysler and Jerrol Walker for all the information, helpfulness and expediency in the purchase of a beautiful new 2016 Jeep Patriot for my college age daughter. Her old car was going fast and she needed a vehicle to get back to school in 2 days and Jerrol made it happen! We are pleased with the service, understanding of our needs and budget and got just what she wanted!!! More
Peace of Mind They were extremely accommodating to my needs! Also very efficient, honest, and do what they can to help. I got two new Jeeps at my price point. N They were extremely accommodating to my needs! Also very efficient, honest, and do what they can to help. I got two new Jeeps at my price point. Now I have the peace of mind that my daughter and I have vehicles that handle great in the snow and bad weather. I definitely recommend Jerrol Walker for your car needs! More
Excellence Experience I would like to say Thank You to Jerrol Walker and Ed Tomko Dealership for the excellence service they provided my mother on her purchase of a vehicle I would like to say Thank You to Jerrol Walker and Ed Tomko Dealership for the excellence service they provided my mother on her purchase of a vehicle. They were able to do the unthinkable for my mother, she did not have the best of credit and/or the money to put down on a vehicle. They were able to help her get financed for a vehicle at a decent rate and she ended up leaving the dealership with a vehicle within a few hours. I'd recommend the salesman Jerrol Walker, he was very professional and caring when dealing with my mothers situation. He went above and beyond the call of duty to get the deal done. Thanks again!!! Great Job!!!! More
Jeep Patriot I had great service and support. Michael Ferguson was very kind and helpful. He helped me set up the blue tooth in my Jeep. The process was very fast! I had great service and support. Michael Ferguson was very kind and helpful. He helped me set up the blue tooth in my Jeep. The process was very fast! More
Turn in and lease new vehicle I went to Ed Tomko in Avon Lake Ohio because the lease to my current vehicle was up. I was very happy to see that Jerrol Walker was working as he has I went to Ed Tomko in Avon Lake Ohio because the lease to my current vehicle was up. I was very happy to see that Jerrol Walker was working as he has sold me other vehicles. Jerrol has always been a pleasure to work with as he is very polite to me and my family when we are looking for vehicles. Jerrol has always recommended vehicles that fit our needs and then works with our budget to get the best value for our dollar. The car selection Ed Tomko has is large and their facility is top notch. I would recommend Ed Tomko and when you go, you need to Jerrol Walker More
salesman refused to answer questions I completed an online request via the dealer's web site to obtain my current vehicle's trade in value. After completing all the information I was giv I completed an online request via the dealer's web site to obtain my current vehicle's trade in value. After completing all the information I was given no value and instead told I'd be contacted. I was then contacted by a Michael Ferguson via email who still did not provide my trade in value. I then asked Mr. Ferguson specifically for the trade in value as well as details for a lease advertised in the Plain Dealer. Ferguson sent me a simple email stating that he would only discuss my trade in if I went to the dealership. I then again asked for at least specifics for the lease details and an estimate for my trade (I live an hour away so dropping by was not an option). Ferguson never responded. This is classis 1980's rip off car salesman tactics. This is their way of saying "come in and we'll beat you over the head till you buy a car". No Thanks, I'll take my business elsewhere. More
