Avon Lake CDJR

A dealer in Colorado gave better service to our leased car The Service department at this location is rude and curt. My boyfriend is leasing a dodge but it was not purchased from this location and when he call The Service department at this location is rude and curt. My boyfriend is leasing a dodge but it was not purchased from this location and when he called to schedule an appointment to get a problem fixed (as this location is closest to our home) this location said first available appointment is three months away. I have a recall on a jeep I purchased at this location and when I called to get it in and fixed they said anytime next week I'm open.... Ummmm yea and you just told my boyfriend you had no openings for three months. And they were not polite during my call either. They always sound inconvenienced. Our new Dodge was leased out of a different location as we got a way better deal and that is not our fault. We were also told that any dodge dealer would service the vehicle no problem... Well I guess not this one. We were in Colorado and stopped in with this same dodge vehicle and they ran diagnostics on it and were willing to fix it next day but we had to come home and called this dealer who said three months out... Come on.. I will not re-buy any vehicle from here again as they are not appropriate. More

Very Positive Experience We were in the market for a smaller SUV and test drove several vehicles, including many more than once. The dealership and Jerrol Walker were very pa We were in the market for a smaller SUV and test drove several vehicles, including many more than once. The dealership and Jerrol Walker were very patient and helpful during the process. Unlike many other dealers, we did not have to drive the sales person around but were able to experience the test drive ourselves. There was no negative discussion regarding other makes / models, just factual information on the Cherokee. There was no pressure to purchase that day, but reminder of when incentives were expiring. we felt that the Cherokee was the right solution for our needs and Jerrol and the dealer did the best to make the deal possible. Jerrol was a pleasure to work with and helped make the buying experience a positive one. We recommend him and the dealer! More

Best experience My wife and I just purchased a 2015 Dodge Durango. We test drove several different cars and the salesman continued to work with us through the selecti My wife and I just purchased a 2015 Dodge Durango. We test drove several different cars and the salesman continued to work with us through the selection process. He asked good questions and made recommendations based on that. We felt very comfortable with him and trusted his advice and opinion. This is the second time we have purchased from this dealership and salesman. Most definitely will be back!! More

Wonderful Experience I was really concerned when looking into leasing my second car but that was not a problem at all at Ed Tomko Jeep . Ron Rogers helped me get into a ne I was really concerned when looking into leasing my second car but that was not a problem at all at Ed Tomko Jeep . Ron Rogers helped me get into a new car quickly and at a steal of a price . He worked with me to get a price for my lease that I was comfortable at without all the back and forth negotiating . I honestly could not have seen myself going anywhere but there . I truly enjoyed my experience at Ed Tomko and highly recommend going there to see Ron . More

Wow that was easy! What a great experience at Tomko with purchasing my 2013 Jeep Sahara. Like most people I did my research online and found the Jeep I wanted. I went to What a great experience at Tomko with purchasing my 2013 Jeep Sahara. Like most people I did my research online and found the Jeep I wanted. I went to Tomko on a recommendation from a neighbor. I was not disappointed. The salesman, Ron "Roy" Rogers was easy to talk to, listened to my concerns and we quickly came to a deal that was exceptional. I was able to take the car to my mechanic to check out first. The paperwork was ready to go in about 15 minutes! Signed sealed and delivered within 30 minutes. The best service I've ever had at a dealership. This is how car buying should be. More

Helpful & Sincere My wife and I had gone to the dealership where we bought our van from and it was as if we were bothering them . So we tried Ed Tomko Chrysler and Ron My wife and I had gone to the dealership where we bought our van from and it was as if we were bothering them . So we tried Ed Tomko Chrysler and Ron Rogers treated us as if we were a customer of his forever. Gave us more than we imagined for our trade in and walked out with a beautiful brand new Town & Country , it was a great car buying experience. Would definitely recommend to family and friends. More

Best Dealership Experience I have ever had! This was the third dealership we were at in 2 days and our patience was growing thin. Then we walked into Ed Tomko and the car buying experience surpa This was the third dealership we were at in 2 days and our patience was growing thin. Then we walked into Ed Tomko and the car buying experience surpassed all others hands down. From the time we walked in till the time we left I felt we were treated like family. Our Salesman Ron Rogers was the ultimate professional, extremely polite, knowledgeable, and we never felt rushed or pressured. We had a comfort level from the moment we sat down, and like I said he treated us like we were family. Ed Tomko Jeep Chrysler Dodge really streamlines the financial process so your in and out in a quick efficient manner. So if you are in the market for a new Jeep, Chrysler or Dodge....Go see Ron Rogers...he made the purchase of our new Jeep painless! Marc Dallas Bay Village, Ohio More

Fast Easy and always fair I was in and out in less than an hour, no issues what so ever. I traded in a wrangler for a new 4 door model and will be back again. thanks guys I was in and out in less than an hour, no issues what so ever. I traded in a wrangler for a new 4 door model and will be back again. thanks guys More

Easy as pie I called and talked to Gerald over the phone we hammered out all the arrangements everything was nice and easy. I called and talked to Gerald over the phone we hammered out all the arrangements everything was nice and easy. More

These guys are the BEST! I have purchased two Jeeps from Jerrol Walker @ Ed Tomko Jeep. Both times I was treated with exceptional service and care. These guys truly look at pe I have purchased two Jeeps from Jerrol Walker @ Ed Tomko Jeep. Both times I was treated with exceptional service and care. These guys truly look at people like members of the "Tomko family" and will do whatever they can to help. Both times I purchased a car I thought they went the extra mile to make me happy. They are a smaller hometown dealership that does not look at people as a number but rather a member of THEIR community and I will never buy a car from anyone else. Ever. Thank you again Jerrol, Allen and Mr. Tomko himself who helped make the deal work! More