
Axis Chevrolet
Jersey City, NJ
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Took a long time to get the car serviced and the tire balancing is way overpriced ($350 for four tires). Also, it is in an area where there is nothing around so you are pretty much bound to their waiting balancing is way overpriced ($350 for four tires). Also, it is in an area where there is nothing around so you are pretty much bound to their waiting room. More
Everyone is mad angry or rude your not greeted pleasantly your ignored even if your the only one at the desk. You’re not acknowledged until they feel like it. You can’t get anyone on the phone at the service your ignored even if your the only one at the desk. You’re not acknowledged until they feel like it. You can’t get anyone on the phone at the service department everything goes straight to voicemail and then no one returns your call. My car was there for two because no one in service would pickup or call back. Nice new building but customer service is horrible. I’m never going back there More
My first experience at the location was not good. Made me wait two day for a wheel alignment left my car over night. Next day not even a courtesy coupon or discount for the inconvenience. Unless I h Made me wait two day for a wheel alignment left my car over night. Next day not even a courtesy coupon or discount for the inconvenience. Unless I have to go back I'd go somewhere else. Even picking up the car it's inconvenience they have to go up the block to get the car and you have to cross the street to get in your car. More
I had an appointment for 9:15. I arrived early and dropped my car off at 8:45. I did not receive my vehicle back until 2:45. A oil change should never take that long, ruined my ent I arrived early and dropped my car off at 8:45. I did not receive my vehicle back until 2:45. A oil change should never take that long, ruined my entire Saturday morning. More
I was one of the first one there but I was one of the last to leave if you knew that it was going to a bad situation they should have reschedule at a later date. Had to sit there for 7 hour for 2 to 3 ho last to leave if you knew that it was going to a bad situation they should have reschedule at a later date. Had to sit there for 7 hour for 2 to 3 hour job. Never again first impression are the best one. More