
Axis Chevrolet
Jersey City, NJ
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Tried reaching this dealer to discuss my matter and no one called me back for four days until the manager left me a message and I tried calling back and he was busy, now it’s going into the eight day tomo one called me back for four days until the manager left me a message and I tried calling back and he was busy, now it’s going into the eight day tomorrow. So, this issue is regarding the fact that my dad signed a loan for me and the deal that we agreed on with the salesman after I drove the vehicle and while we were outside seen the original price on the car then I showed the salesman the price that was quoted on their website was told I will get the car for that price. The price of the vehicle and the payments each month are not what we agreed. I was asked if I wanted gap insurance and another sales man that was doing the paperwork with my dad told me it was included and was telling me a way to get home to probably throw us off. I was busy looking up directions at the time since we drove over an hour, I was trusting everything was what was discussed with my original salesman. So long story short I didn’t see this paper work until I got home that same night and now they won’t answer again or call me back. More
They took every long to attend to me. Also they forgot to put the sticker that indicates the miles and time for the next service. If they forgot the sticker I’m very sure they forgot to d Also they forgot to put the sticker that indicates the miles and time for the next service. If they forgot the sticker I’m very sure they forgot to do other things. More
Excellent service,good staffs coustomers service excellent, I recommend to visit once’s in this Facility if think for to bought new or used vehicles, excellent, I recommend to visit once’s in this Facility if think for to bought new or used vehicles, More
The dealership does excellent work and the mechanics are very good with their expertise and are very courteous very good with their expertise and are very courteous More
Called for 2 days and they kept saying they would call us back and never did we had to keep calling. They finally called us and indicated the price would be going up by $5,000 than what was listed because th back and never did we had to keep calling. They finally called us and indicated the price would be going up by $5,000 than what was listed because they post vehicles low to get interest in them and then all the extra fees when someone asks to purchase. Very hard to get a straight answer. There salespeople were not polite. If you put a deposit down, you only have 48 hours to pick the vehicle up. All around not a great experience and did not purchase the vehicle from them. More
I bought my car there 10/24/23 @ 9:30am it’s a wk now and I been geting the run around about my car I had no answers about my car but the rep. Was geting smart with me so I had to go there and still nothing I been geting the run around about my car I had no answers about my car but the rep. Was geting smart with me so I had to go there and still nothing done with my car no calls at all to give me an update. That’s because they never did anything with my car it was just siting there 10/31/23 is a wk they had my car and still not giving me no answers. I took my car to Chevy because it’s they car I figure they new what they was doing but obviously not I am very upset about this. I never had a problem when I bought my car there before. THIS IS UNACCEPTABLE More