Axis Chevrolet

Excelente servicio muy amables y claros para entender muy profesionales y la amabilidad es perfecta profesionales y la amabilidad es perfecta More

It was all about the sale for them and not the client. They did not show me all there was to offer and I am not in love with my purchase. I ended up in a base model because the guy assigned to me kept say They did not show me all there was to offer and I am not in love with my purchase. I ended up in a base model because the guy assigned to me kept saying it’s all the same thing, not much of a difference between the Equinox LS AND LT BUT THERE IS! Also! I bought a brand new 2023 and should’ve received a better package/maintenance package. They said i had a 2 year maintenance package which ultimately turned out to be one free oil change to be used within two years of purchase. I believe it was just this dealership in particular. A lesson learned but I would definitely shop around.. just not there More

The customer service is very professional and very courteous. I was contacted when my vehicle was ready and it was very appropriate. courteous. I was contacted when my vehicle was ready and it was very appropriate. More

I loved that I was able to call the day of and be taken in for an oil change in for an oil change More

Reg the Service Dept Team: the rapport between the customer & the rep/dept needs improvement. There is a lack of sensitivity to the concerns of the customer. Plus, the wait time for the customer is ab customer & the rep/dept needs improvement. There is a lack of sensitivity to the concerns of the customer. Plus, the wait time for the customer is absurd & seems uncaring. I arrived at the site 9:05 for a 9 am appt....& didnt leave until 4pm. There was NO alternative offered but to wait. That was a long time to wait!! I have always frequented this Chevy dealership for all my repairs since I have had the Malibu & have been relatively satisfied. But, for the past yr, I have had issues after the car had been serviced there. I hope to see service here that warrants Chevy earning 5 stars. It will have to work at it! More

The service attendant was very attentive and knowledgeable about my service requirements. Kept me up to date on everything that I asked for. knowledgeable about my service requirements. Kept me up to date on everything that I asked for. More

Excellent service. Helpful and friendly to explaining charges. Went out of his way to answer a question. Thanks again. Helpful and friendly to explaining charges. Went out of his way to answer a question. Thanks again. More

Been using this service center for more than 30 years and nothing can make me change that.. I like working with my service rep who is always very candid. nothing can make me change that.. I like working with my service rep who is always very candid. More