
Axis Chevrolet
Jersey City, NJ
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The work that was done on my car was good. However, the service people that are responsible for calling you back only did once and I was expecting over 4 calls. They never call me to confirm t However, the service people that are responsible for calling you back only did once and I was expecting over 4 calls. They never call me to confirm the parts I ordered arrived I was forced to call the parts department myself. Due to this experience I will most likely go to a different dealership for my next repair because communication is key in any business transaction. More
Overall I was pleased with the service, Service rep had good communication and explain to me the necessary steps for corrective action. good communication and explain to me the necessary steps for corrective action. More
Great service and knowledgeable staff Setting an appointment online was quick and easy. All service prices are listed and available online. The waiting area was comfortable with coffee, water, and s appointment online was quick and easy. All service prices are listed and available online. The waiting area was comfortable with coffee, water, and snacks available. Kenny also gave us a coupon for Ihop, which we used. More
Amazing and wonderful to talk to and deal with they answer all your questions and help you and any way possible, Pricing a little high but overall service was amazing 👏. answer all your questions and help you and any way possible, Pricing a little high but overall service was amazing 👏. More
We called ahead for a specific truck we were told they had a couple, we arrived in the morning and the car we were told would be there wasnt.we had found one similar but had less features and a couple of had a couple, we arrived in the morning and the car we were told would be there wasnt.we had found one similar but had less features and a couple of little things that need to be fixed. My wife had a couple of coupons that they would not honor and the manager was just looking to just get the paperwork done no people skills. The sales man was very polite and friendly,if there were something he wasn't sure of he right away went to getvthe answers More
The process was amazing. I loved that I was able to book my appointment and do everything online. Service was great. I would recommend and will definitely return. I loved that I was able to book my appointment and do everything online. Service was great. I would recommend and will definitely return. More
Great experience starting with Chris in internet sales, to Carlos my salesman, and his manager. They were accommodating and extremely honest. All 3 individuals made this a comfortable and pleasant experie to Carlos my salesman, and his manager. They were accommodating and extremely honest. All 3 individuals made this a comfortable and pleasant experience. I would recommend this dealership and team to anyone looking for a new or used vehicle. I wish that I could give you all 10 stars. Btw… I love my new Trailblazer SUV. Thank You All! More