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Axis Chevrolet

Jersey City, NJ

3.9
463 Reviews

682 Garfield Ave

Jersey City, NJ

07305

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Showing 463 reviews

August 04, 2023

Overall I was pleased with the service, Service rep had good communication and explain to me the necessary steps for corrective action. More

by Gentlemensattire22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these were the right names
August 03, 2023

Great service and knowledgeable staff Setting an appointment online was quick and easy. All service prices are listed and available online. The waiting area was comfortable with coffee, water, and s More

by jmny700
Recommend Dealer
Yes
Employees Worked With
Kenny and Joseph
August 02, 2023

Amazing and wonderful to talk to and deal with they answer all your questions and help you and any way possible, Pricing a little high but overall service was amazing 👏. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny service Department
August 02, 2023

We called ahead for a specific truck we were told they had a couple, we arrived in the morning and the car we were told would be there wasnt.we had found one similar but had less features and a couple of More

by Mcarson61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ari Altinbas
August 01, 2023

The process was amazing. I loved that I was able to book my appointment and do everything online. Service was great. I would recommend and will definitely return. More

by jmny700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph and Kenny
August 01, 2023

I had a very good experience there! 😃 I’m happy with my beautiful car , Tk you to everyone who was involved with my purchase 👏👏 More

by JNUNO45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but , he is the best👌
August 01, 2023

Great experience starting with Chris in internet sales, to Carlos my salesman, and his manager. They were accommodating and extremely honest. All 3 individuals made this a comfortable and pleasant experie More

by ICEMAN12358
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Mendez
August 01, 2023

They explained what was wrong with my car. They were borh very nice as well More

by mpanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken and his coworker at the front desk. Don't remember his name.
August 01, 2023

Took for an oil change and a clip was broken on a hose. Joseph at the front desk was great at advocating for getting the issue fixed and helped make sure it was resolved the next time i brought it in. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
July 31, 2023

Would never recommend this dealership to anyone. Dealership should be closed down for unethical practices. More

by JCMAC0829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harout Gapikia , Angel Lebron
Aug 03, 2023 -

JCMAC0829 responded

Never, ever go to this dealership. They do not honor GM employees and their benefits. They suck you in and yes you to death, promise everything and do not deliver on anything as promised. I sent 2 other people to this dealership with GM discounts and they did the same thing to them. I have contacted 7 on your side as well as General Motors directly and will continue to do so until the 3 of us are refunded our $820 overcharge. We were only supposed to be charged a $75 doc fee each and instead they charged each of us $895. Horrible customer service. Stay away!!!

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