Axis Motorcars
Jersey City, NJ
Filter Reviews by Keyword
By Type
882 Reviews of Axis Motorcars
Do not shop here! On July 17, 2023 I drove over two hours to this dealership to see a used Subaru Impreza with a manual transmission. I was met by a very rude salesp On July 17, 2023 I drove over two hours to this dealership to see a used Subaru Impreza with a manual transmission. I was met by a very rude salesperson, an older man of European descent, who told me that I could not test drive the car "because people often just come for joy rides". He further stated that he wanted to work out the numbers and make sure that the car was "affordable for me" before taking it out on a test drive. I promptly left, wondering if I would have had a similar experience if I were Caucasian. More
Andre assisted us in getting our car today, July 14. He did an excellent job and was a very nice and patient to give us his time and help up to the end of our transaction. Keep up the good job. Will ref He did an excellent job and was a very nice and patient to give us his time and help up to the end of our transaction. Keep up the good job. Will refer more customers to him for assistance with Axis. More
EXTREMELY SNEAKY & DECEPTIVE! DON'T BELIEVE ONLINE PRICING AT ALL! Inquired for a Lexus that's been sitting on their lot for nearly 6 months via email to confirm price. I was t DON'T BELIEVE ONLINE PRICING AT ALL! Inquired for a Lexus that's been sitting on their lot for nearly 6 months via email to confirm price. I was told that is the price, then I asked what the out-of-door price is based off that price, and the rep recommended I come in because they can negotiate in-person. I live 1+ hr away, still in the same state. So I call, ask the same question, the rep says they're likely putting the car on auction soon because of lot rot. He says only managers can give me out-the-door pricing on the vehicle, so I ask him to transfer me to them and he says 'sure'. He actually transfers me to a sales rep, Sergio, who takes my general information. He reiterates what the email rep and general rep tell me; we don't give that information over the phone, but you can come in. I say 'Listen, I'm not going to drive over 2 hrs round trip to find a wildly different price than what's being sold online. So, outside of state registrations and licensing and taxes, what's the add-on pricing from your dealership outside the documenting fee?' Sergio says he can't give that information. So, I level with him: 'Does the car cost more than what you're selling it for online?' Sergio: Of course it does. Follow-up question: And does it cost at least 3K more? Sergio: Well, I can't say. It's different for all our vehicles. And I hung up. Very dishonest, deceptive, and unprofessional dealing. Bait-and-switch, scam artists at their finest. More
Deceptive advertising. Bad customer service. On an $11,499 vehicle - I went to finalize purchase and head salesperson told me that on top of the 687 processing fee - I ha Bad customer service. On an $11,499 vehicle - I went to finalize purchase and head salesperson told me that on top of the 687 processing fee - I had to pay a $5,495 dealership processing fee. I was never told about this until I went to buy it. Shady. More
Very good agent. He took care of me and my husband on spot. I would recommend coming to Peter, he’ll make sure you are all set. He’s very thorough and honest. He’s an He took care of me and my husband on spot. I would recommend coming to Peter, he’ll make sure you are all set. He’s very thorough and honest. He’s an asset to Axis, the very best if I say so myself. He’s Jamaican so that’s a big plus, the connection was there right away. Thanks again Peter! More





