Axius CDJR
Goshen, IN
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Horrible! Does not know own products! I worked with Mr. Billet. He was not knowledgeable at all on the Jeep he sold me which is a Jeep Cherokee Latitude 2016 . He told us that it was a 4wd I worked with Mr. Billet. He was not knowledgeable at all on the Jeep he sold me which is a Jeep Cherokee Latitude 2016 . He told us that it was a 4wd. Come to find out it was only a front wheel drive vehicle. The two front wheels were actually balding addressed this while at the dealership and he told me that the other back ones were probably worse so they replaced the back ones...but why not the front????. Bought the car June 23,2017 had to replace the two front tires on July 17,2017. The car came with 0 floor mats. Mr. Billet was able to find 2 for the back and claimed he would call me when he could find two for the front....as you guessed still waiting. I have called the dealership they basically said it was a he said/she said situation and that the paper work clearly stated what it was...no one went over the paperwork with us. We took Mr. Billets word...our 1st mistake our 2nd mistake was going to Sorg. I have called Jeep and filed a complaint and plan on pursing this until Sorg looses its sponsorship from Jeep all together. More
Great experience We had a great experience buying a minivan from Todd. He listened to our needs and got us into the vehicle we needed without putting the pressure on. We had a great experience buying a minivan from Todd. He listened to our needs and got us into the vehicle we needed without putting the pressure on. He also took the time to give us a tutorial on all of the features within our new vehicle. He was great to work with, and we would love to come back to Sorg in the future. More
Awesome experience Todd Roberts did an amazing job on the custom build for me. The satisfaction factor is off the charts! Give that man a raise!! The GM Ryan and finance Todd Roberts did an amazing job on the custom build for me. The satisfaction factor is off the charts! Give that man a raise!! The GM Ryan and finance guy Kevin were great to work with as well!! Well done Sorg Dodge!! More
Awesome customer service I've bought two cars from this dealership and have had nothing but great service from Ryan. Never felt pressured into anything. Very patient and easy I've bought two cars from this dealership and have had nothing but great service from Ryan. Never felt pressured into anything. Very patient and easy to work with. More
Awesome Experience! Bought a 2011 Jeep Grand Cherokee with the help from Todd! You could tell he was very interested in the needs and wants of what I was looking for. He Bought a 2011 Jeep Grand Cherokee with the help from Todd! You could tell he was very interested in the needs and wants of what I was looking for. He was a very personable salesmen! Lets face it, car shopping isn't always the easiest thing to do. Thanks to Todd and Sorge Dodge, things flowed very smoothly! I would definitely recommend them if you're looking to buy. Very reasonable prices on vehicles on the lot. Thanks again! More
Excellent service! Bought a new vehicle from Todd. He did an excellent job of communicating and finding just the right vehicle we were looking for. Great job! Bought a new vehicle from Todd. He did an excellent job of communicating and finding just the right vehicle we were looking for. Great job! More
Great experience! Bought a 2014 Ram 1500. Salesman was very knowledgeable about the vehicle and it's options, and explained them clearly during my visit. Vehicle was mo Bought a 2014 Ram 1500. Salesman was very knowledgeable about the vehicle and it's options, and explained them clearly during my visit. Vehicle was more than fairly priced; no negotiations necessary. Nice to avoid that "song-and-dance" that just makes people distrust each other. 3rd vehicle bought here; would buy again without reservation. More
These guys are the best My wife and I were looking to buy a new jeep, we knew exactly what we wanted and started at a different dealer. The salesman at the other dealer was My wife and I were looking to buy a new jeep, we knew exactly what we wanted and started at a different dealer. The salesman at the other dealer was trying so hard to upsell us into a car that we didn't want, that my wife decided to stop looking. I had been looking on line previously and had received a call from Todd at Sorg. He asked if I was still interested and said that I was but I had looked through his inventory already and they didn't have anything with the options I wanted. So I told him what I was looking for. He said ok and asked if a jeep with those options comes up can I call you? I said sure. The next day My wife and I were rolling home with the exact jeep we were looking for and spent less than 10 minutes in the chair at the dealership. Both Todd and Kevin were courteous and made buying our new jeep seamless. More
Absolutely amazing! This was the second vehicle that I have purchased from Sorg and Todd Roberts is the one that helped me both times. He knows what he is talking about a This was the second vehicle that I have purchased from Sorg and Todd Roberts is the one that helped me both times. He knows what he is talking about and always looks out for you in giving you the best deal possible. If anyone asks where I got either of my jeeps, I always tell them Sorg and I tell them to ask for Todd. I will continue to go back to Sorg anytime I need a new vehicle. More
Got what we wanted! Todd Roberts and Kevin Keene put the "S" in Service! I told Todd what we wanted, he located it and had it within a couple of days, very good on a shor Todd Roberts and Kevin Keene put the "S" in Service! I told Todd what we wanted, he located it and had it within a couple of days, very good on a short notice. Kevin made sure that we understood all the paperwork and financing involved. This was a great buying experience for our 2017 Dodge Caravan SE, Color: Contusion Blue Pearl Coat, a very pretty blue. More

