BMW Concord Collision Center

I brought my 2007 3-series here to repair some road damage. David Medeiros in their collision center did a wonderful job of working with my unenthusiastic insurer to make certain the repairs were top-n damage. David Medeiros in their collision center did a wonderful job of working with my unenthusiastic insurer to make certain the repairs were top-notch, with all OEM parts. The entire process was very convenient, and I was always kept apprised about the status of my car. I will be bringing my car back here for all service needs and repairs. More

Excellent automobile service means this to me: I will be met by my advisor very close to my appointment time. My advisor takes the time to understand and correctly document my problems. Service personnel met by my advisor very close to my appointment time. My advisor takes the time to understand and correctly document my problems. Service personnel diagnose solutions correctly. The related work is done right the first time. I am provided status along the way. I am given an explanation that I can understand when the work is completed. Costs are in line for the type of work done. BMW Concord meets my service expectations. Tim Renner is an excellent Service Advisor. Kevin Miller is excellent as Manager of the BMW Collision Center. More

I had purchased a new MINI from BMW Concord in January 2010 and someone dented my bumper in a parking lot 2 months later. My anxiety was averted after talking to my sales representative at MINI Concord a 2010 and someone dented my bumper in a parking lot 2 months later. My anxiety was averted after talking to my sales representative at MINI Concord and with Kevin Miller at the BMW Collision Center. Both parties were extremely helpful and professional in solving my dilemma. I took my car in for repair and worked with Kevin Miller and David Medeiros who were both friendly, professional, and informative. They explained the process and expense of repairing my MINI. Within three days, my car was returned and looked like brand new again. Kudos to all at BMW Collision Center, BMW Concord, and MINI of Concord. More

David was the most incredible person to deal with. His friendliness, knowledge and overall professionalism was incredible. I feel like I made a friend and appreciate all he did for me and the fact he mad friendliness, knowledge and overall professionalism was incredible. I feel like I made a friend and appreciate all he did for me and the fact he made a miserable situation very pleasant. On a scale of 1 to 10, I would rate him a 15!!!!!! THANK YOU DAVID! More

David was a pleasure to work with. His handling of the work performed on my 2007 X3 was outstanding. What would be of great importance in my next purchase of a new BMW, is if Concord BMW offered the same work performed on my 2007 X3 was outstanding. What would be of great importance in my next purchase of a new BMW, is if Concord BMW offered the same Costco Auto Service Program as Concord Lexus - 15% off parts and service. More

BMW of Concord provided the highest level of service during my recent visit to their collision center. In addition to working with my insurance adjustor to ensure the needed repairs were done in a quali during my recent visit to their collision center. In addition to working with my insurance adjustor to ensure the needed repairs were done in a quality fashion, the team kept me informed throughout the process and strived to return my vehicle to me in a timeline that minimized the disruption for me. While I hope to not need their services again anytime soon, should the the need for auto body repair work arise, I will return to BMW of Concord without hesitation. More

Everything was great, not only on time, but earlier than expected by the insurance company. David was the only person that called me back for anything. Insurance company and rental car company had bad custo expected by the insurance company. David was the only person that called me back for anything. Insurance company and rental car company had bad customer relations. BMW and David were great! I would recomend them to my friends and family More

Thank you for your help replacing my car windshield. AAA gave me so much trouble getting the claim approved and you helped get the job done. The service was efficient and I also appreciated the shuttle serv gave me so much trouble getting the claim approved and you helped get the job done. The service was efficient and I also appreciated the shuttle service provided. I really appreciate all of your help!! More

We really like how David took care us and our car. He always kept us informed and responded to to our calls and e-mails promptly. He helped us to deal with the insurance company and kept us updated with always kept us informed and responded to to our calls and e-mails promptly. He helped us to deal with the insurance company and kept us updated with them when they wouldn't respond to us. He let us know what other problems there was with the car and gave us the option to fix it. We were very please with David and the work that was done on our car and we would recommend your collision center to others. Thank you, Valeie & Rich Jones More