Mt. Kisco dealership is not only a state of the art dealership, they have an exceptional team that represents them well. They know you by name, which is a great a quality and they go out of their way to make their customers happy. They speak to everyone very professional and they listen to you and your concerns. I have and I will continue to recommend BMW Mt. Kisco. The service Manager, Vincent Robustello is outstanding and very detailed. He takes his time to explain the problem and will advise what’s best at the time of service. He is always very ambitious to assist and to make things better. One quality that I really like about Vincent is that he speaks to men and women the same way, with respect. I have dealt in the past with service managers and they would speak to women as if they had to speak in a different vocabulary, as if we were incompetent. Not with Vincent, very efficient, communicates extremely well and always on tops of things.
Thank you BMW for taking such good care of my car and for making me a happy customer.