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BMW Service & Parts

Port Chester, NY

5.0
377 Reviews
Call Dealership (914) 798-6500

110 Midland Avenue

Port Chester, NY

10573

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377 Reviews of BMW Service & Parts

December 06, 2022

Everything needed was completed correctly and onTime. Artie kept me informed of everything that was needed. More

by Mjcfund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artie
Report | Print
Dec 07, 2022 -

BMW Service & Parts responded

Hello, thank you for this positive review. We are glad to learn that our Service Team got your vehicle back out on the road in a timely manner and made sure you knew the status of your repairs. We appreciate having you as a valued customer here at BMW Greenwich Mamaroneck Service.

Helpful 1
December 01, 2022

The best service always, Arturo Ciani is always on top of it. He is Very helpful and accommodating. More

by Biagio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ciani
Report | Print
Dec 02, 2022 -

BMW Service & Parts responded

We're happy our team here at BMW Greenwich Mamaroneck Service could provide a nice experience, Biagio. Thank you for the positive rating.

Helpful
December 01, 2022

Thanks Pat for ordering the belt clip that was missing and helping with wipers! Greatly appreciated!! More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat R
Report | Print
Dec 02, 2022 -

BMW Service & Parts responded

Our Service Team is grateful that we could assist with your belt clip and wipers during your visit. Thank you for choosing BMW Greenwich Mamaroneck Service to take care of your maintenance needs. Have a wonderful day.

Helpful
November 27, 2022

Pat R, was very accommodating and understanding. He expedited service for us, Pat was very professional and we had a positive experience. More

by Achankatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat R
Report | Print
Nov 27, 2022 -

BMW Service & Parts responded

We are proud to see that you had a great experience, BMW Greenwich Mamaroneck Service. Thank you for taking the time to rate our team here at Archankatz.

Nov 27, 2022 -

Achankatz responded

I would also like to mention that Kristen Zallo was so professional and responsive to all our needs too ! Thanks Kristen for your customer service commitment!! And thank you again to Pat R.!!

Helpful 1
November 24, 2022

My service representative Mr R. Cruz did his best to resolve my problems. He tried his best to save me money even though my car had a complicated engine problem. My car couldn't be More

by eoduro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renaldo Cruz
Report | Print
Nov 25, 2022 -

BMW Service & Parts responded

Hello Eoduro, thank you for your 5-star review of our Service Department! We appreciate your feedback and are glad to learn that our Service Team exceeded your expectations by attempting to resolve the engine issues your vehicle was having. Thank you for your kind words, and if you have any further automotive needs or questions, please reach out to us here at BMW Greenwich Mamaroneck Service.

Helpful 1
November 15, 2022

I live in the Bronx NY area but I prefer taking my car to this dealership because to put it simply no dealership delivers better service than they do. Fast, courteous and professional. More

by marcell676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Riccardelli
Report | Print
Nov 16, 2022 -

BMW Service & Parts responded

Thank you for taking the time to write about your five-star experience with our Service Department. It's very rewarding to learn that our team took good care of you and your vehicle in a timely manner. We are happy to hear about your wonderful experience with us! We look forward to servicing your car again when needed at BMW Greenwich Mamaroneck Service.

Helpful 3
November 05, 2022

Professional . Got everything done in time. The best dealer I recommend everybody I well get my next car at This dealer More

by adelnagi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Ciani
Report | Print
Nov 08, 2022 -

BMW Service & Parts responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive five-star review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at BMW Greenwich Mamaroneck Service.

Helpful 1
October 25, 2022

Great customer by my Advisor Eddie and the rest of the BMW team there. Thanks More

by actionjackson315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Mendoza
Report | Print
Oct 26, 2022 -

BMW Service & Parts responded

Hi, thank you for providing us this wonderful service experience here at BMW Greenwich Mamaroneck Service. Our team is delighted you had great customer service and welcome you back anytime that you need us.

Helpful
October 25, 2022

Service dept very helpful My service advisor Reinaldo Cruz explained all service to be done Explained all charges clearly no hidden charges More

by Marianne Wunsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reinaldo Cruz
Report | Print
Oct 27, 2022 -

BMW Service & Parts responded

Hi Marianne, we are happy to read our Service Team provided fair, honest, and upfront assistance during the service of your vehicle. We appreciate your business and your excellent five-star review of us here at BMW Greenwich Mamaroneck Service. Please let us know if we can be of further assistance to you.

Helpful
October 19, 2022

great service and accomodations! Service is always prompt and terrific! I appreciate the setvice going the "extra mile" for the customer More

by jocko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Oct 22, 2022 -

BMW Service & Parts responded

Hello there. Thank you for the wonderful 5-star rating and feedback regarding your visit here. At BMW Greenwich Mamaroneck Service, we are always making sure our customers feel welcomed and well-taken care of just like family. We also know that going the "extra mile" in our eyes is key because it shows that our customer care is second to none. Our Service Staff appreciates your business and we look forward to serving you again, should anything arise. Take care and have a wonderful day.

Helpful 1
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