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BMW Service & Parts

Port Chester, NY

5.0
374 Reviews
Call Dealership (914) 798-6500

110 Midland Avenue

Port Chester, NY

10573

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374 Reviews of BMW Service & Parts

February 29, 2024

Service advisor was great. Understood my needs and got them done quickly. New video of inspection was great addition. More

by Bellmare
Recommend Dealer
Yes
Employees Worked With
Arturo Cianno
Report | Print
Apr 13, 2024 -

BMW Service & Parts responded

We appreciate your positive feedback about BMW Greenwich Mamaroneck Service. Our team is always here to understand and meet your needs promptly. The inspection video addition indeed provides clarity, doesn't it? Thanks again.

Helpful 1
February 18, 2024

Excelent customer service definitely I will bring my car back for any service thank you More

by rocioalvarez1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Imhoff
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Apr 13, 2024 -

BMW Service & Parts responded

We appreciate your positive feedback. Your vote of confidence in BMW Greenwich Mamaroneck Service spurs us on to continually provide excellent customer service.

Helpful 1
February 11, 2024

The staff was friendly and explained my services quite effectively. The waiting room was comfortable and had great coffee. My car was finished earlier than anticipated. Would absolutely come back. More

by JMM03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Hinricks
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Apr 13, 2024 -

BMW Service & Parts responded

We're glad that your experience with BMW Greenwich Mamaroneck Service went smoothly. From the friendly staff to early completion of your car's services, being able to provide a quality time in our waiting room is important to us too. Looking forward for more opportunities to serve you with easy and detailed explanations regarding any vehicle concerns.

Helpful 2
February 09, 2024

The service writer told me about options for vehicle maintenance yesterday and a future tire job. More

by joel56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Hinrichs
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Apr 13, 2024 -

BMW Service & Parts responded

We're glad you had a thorough discussion about vehicle maintenance options with our team at BMW Greenwich Mamaroneck Service. Your future tire job will be in good hands here.

Helpful
February 08, 2024

Very attentive to my concerns about the car, gave helpful suggestions and were very thorough about options for timing and cost of repairs with attention to my commuting needs. More

by erin.emilia80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill
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Apr 13, 2024 -

BMW Service & Parts responded

Thank you for sharing your experience with BMW Greenwich Mamaroneck Service. Our team continually aims to offer personalized care like this - pinpointing solutions that align with your automotive needs and commuting requirements. We appreciate the high rating.

Helpful 1
February 06, 2024

My second car with them. I wouldn’t go anywhere else. Quick , easy and helpful. Artie is the best More

by Elinor.garan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artie c
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Apr 13, 2024 -

BMW Service & Parts responded

We're pleased you found the process with BMW Greenwich Mamaroneck Service smooth again, and that our team - particularly Artie - could assist. We hope your car serves you well.

Helpful
February 04, 2024

Easy process from booking an appointment to getting the service completed. Bonus they keep you updated while you enjoy your cup of coffee More

by jycarrion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pasquale Riccardelli
Report | Print
Apr 13, 2024 -

BMW Service & Parts responded

We're happy to hear your appointment and service experience at BMW Greenwich Mamaroneck Service was smooth. We appreciate your positive comments about our communication during your visit. Coffee's always on us!

Helpful 1
February 01, 2024

Always taken care of by a professional staff, love the inspection videos taken at the visits! More

by jdh2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
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Apr 13, 2024 -

BMW Service & Parts responded

We're glad to hear you appreciate our thorough inspections and professional team at BMW Greenwich Mamaroneck Service. Thanks for the great feedback.

Helpful
February 01, 2024

This dealership provided excellent service from top to bottom. Communication was excellent and everyone I deal with, including Robert, my service advisor, was excellent. I would not bring my car anywhere More

by Pinstripepusha68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 13, 2024 -

BMW Service & Parts responded

Thank you for your kind words about BMW Greenwich Mamaroneck Service. We are pleased to hear of your satisfaction with our team's communication skills. Your trust and loyalty mean a lot to us.

Helpful
January 30, 2024

Service was prompt and professional. Advisor explained everything completely. Bill was reasonable. Car was done on time. More

by Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt
Report | Print
Apr 13, 2024 -

BMW Service & Parts responded

We're pleased to hear about your positive experience at BMW Greenwich Mamaroneck Service. Transparency and professionalism are our team's core values - we want all customers to fully understand their vehicle's needs. We look forward to maintaining these service standards for you in future visits.

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