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BMW Service & Parts

Port Chester, NY

5.0
378 Reviews
Call Dealership (914) 798-6500

110 Midland Avenue

Port Chester, NY

10573

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378 Reviews of BMW Service & Parts

March 25, 2024

Always responsive and courteous. Helpful scheduling appointments. Nice waiting room area. Have been coming here for years. More

by Hschluet
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 13, 2024 -

BMW Service & Parts responded

We're glad to hear about your positive experiences with BMW Greenwich Mamaroneck Service, especially our customer service team's promptness and the comfort of our waiting area. Your loyalty throughout the years is greatly appreciated.

Helpful
March 24, 2024

Amazing service. Artie is the most honest, fair and easy going customer advisor! Always so personable. The shop foreman, Ray came out to check in and was amazing. A More

by Blaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artie C,Ray P
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Apr 13, 2024 -

BMW Service & Parts responded

Thanks for recognizing the diligence and affability of our team at BMW Greenwich Mamaroneck Service. We consistently aim to ensure customer satisfaction. Quality service is our priority, and your comments confirm that we're delivering on this commitment.

Helpful
March 22, 2024

Highly recommend Tynesh Montford as a service advisor. I just email her and my appointment is confirmed. Always goes above and beyond. More

by Srenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyesha Montford
Report | Print
Apr 13, 2024 -

BMW Service & Parts responded

We appreciate your support. Your kind words toward our team's efforts make us proud here at BMW Greenwich Mamaroneck Service. We value having you as a customer.

Helpful
March 22, 2024

I am a returning customer. I continue to rate BMW of Mamaroneck Greenwich 5 Stars because I continue to receive excellent service there. Doug Imhoff was again my service adviso More

by HCM314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Imhoff
Report | Print
Apr 13, 2024 -

BMW Service & Parts responded

Thank you for your ongoing trust in BMW Greenwich Mamaroneck Service. It's good to know our team, including Doug, repeatedly meets your expectations through excellent service. Your positive feedback fosters us to maintain this high standard of service.

Helpful
February 29, 2024

Service advisor was great. Understood my needs and got them done quickly. New video of inspection was great addition. More

by Bellmare
Recommend Dealer
Yes
Employees Worked With
Arturo Cianno
Report | Print
Apr 13, 2024 -

BMW Service & Parts responded

We appreciate your positive feedback about BMW Greenwich Mamaroneck Service. Our team is always here to understand and meet your needs promptly. The inspection video addition indeed provides clarity, doesn't it? Thanks again.

Helpful 1
February 18, 2024

Excelent customer service definitely I will bring my car back for any service thank you More

by rocioalvarez1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Imhoff
Report | Print
Apr 13, 2024 -

BMW Service & Parts responded

We appreciate your positive feedback. Your vote of confidence in BMW Greenwich Mamaroneck Service spurs us on to continually provide excellent customer service.

Helpful 1
February 11, 2024

The staff was friendly and explained my services quite effectively. The waiting room was comfortable and had great coffee. My car was finished earlier than anticipated. Would absolutely come back. More

by JMM03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Hinricks
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Apr 13, 2024 -

BMW Service & Parts responded

We're glad that your experience with BMW Greenwich Mamaroneck Service went smoothly. From the friendly staff to early completion of your car's services, being able to provide a quality time in our waiting room is important to us too. Looking forward for more opportunities to serve you with easy and detailed explanations regarding any vehicle concerns.

Helpful 2
February 09, 2024

The service writer told me about options for vehicle maintenance yesterday and a future tire job. More

by joel56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Hinrichs
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Apr 13, 2024 -

BMW Service & Parts responded

We're glad you had a thorough discussion about vehicle maintenance options with our team at BMW Greenwich Mamaroneck Service. Your future tire job will be in good hands here.

Helpful
February 08, 2024

Very attentive to my concerns about the car, gave helpful suggestions and were very thorough about options for timing and cost of repairs with attention to my commuting needs. More

by erin.emilia80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill
Report | Print
Apr 13, 2024 -

BMW Service & Parts responded

Thank you for sharing your experience with BMW Greenwich Mamaroneck Service. Our team continually aims to offer personalized care like this - pinpointing solutions that align with your automotive needs and commuting requirements. We appreciate the high rating.

Helpful 1
February 06, 2024

My second car with them. I wouldn’t go anywhere else. Quick , easy and helpful. Artie is the best More

by Elinor.garan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artie c
Report | Print
Apr 13, 2024 -

BMW Service & Parts responded

We're pleased you found the process with BMW Greenwich Mamaroneck Service smooth again, and that our team - particularly Artie - could assist. We hope your car serves you well.

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