
BMW of Rockland
Rockland, MA
Filter Reviews by Keyword
By Type
Showing 985 reviews
I recently brought my 2024 BMW X1 M35i in after discovering that the rear left rotor was heavily corroded on the inside. From the moment I arrived, the entire team at BMW of Rockland made the exper discovering that the rear left rotor was heavily corroded on the inside. From the moment I arrived, the entire team at BMW of Rockland made the experience smooth and professional. A special thank you to my service advisor, Matt Egger, who was extremely knowledgeable, helpful, and courteous throughout the entire process. He took the time to explain the issue clearly and ensured that everything was handled with care. The technicians inspected and resurfaced the rear rotors, replaced the pads as needed, and completed the work on time with no surprises. I also appreciated the complimentary loaner vehicle, which was exceptionally clean, well-maintained, and ready to go when I arrived. Overall, the service was efficient, transparent, and hassle-free. Thank you to Matt and the entire BMW of Rockland team for providing a truly excellent customer experience. Highly recommended! More
Excellent service. My engine light went on. They gave me an immediate appointment and fixed minor problem immediately. I could not be more satisfied. Great job And My engine light went on. They gave me an immediate appointment and fixed minor problem immediately. I could not be more satisfied. Great job Andrew and BMW. More
Service at this BMW location specifically is top-tier. Not only is their customer service amazing, their service department Advisors/reps, and technicians go above and beyond. Special shout out to Antonio Not only is their customer service amazing, their service department Advisors/reps, and technicians go above and beyond. Special shout out to Antonio O. @BMW of Rockland. You were amazing to work with, and I look forward to working with you in the future More
Technician jeremy was real good and the only reason i come to this dealership is because of him and the advisor elena made it difficult for me to choose him because he worked next door even though they a come to this dealership is because of him and the advisor elena made it difficult for me to choose him because he worked next door even though they are the same company. She rushed me to return a loaner when i asked if i can bring it back a few hours later because of my work schedule she said it wasnt ok. This was frustrating because i thought bmw looked out for their customers and i dont feel like its worth going there anymore. More
My salesman, Hunter, was very helpful. Took me on a test drive and made sure to communicate with me while I was waiting for my car to come in. Very processional, friendly, and not pushy. Took me on a test drive and made sure to communicate with me while I was waiting for my car to come in. Very processional, friendly, and not pushy. More
I have brought my 2023 430i to the Rockland service center a couple times most recently on 5/28/2025. From the friendly people to the great service I would highly recommend this dealership/service cent center a couple times most recently on 5/28/2025. From the friendly people to the great service I would highly recommend this dealership/service center when shopping for a luxury/sporty vehicle. Thank you to the team at Rockland BMW! Dave O More