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BMW of Rockland

Rockland, MA

4.7
985 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 985 reviews

June 07, 2025

The dealership was comfortable and clean. The people were very polite and helpful. It was a great experience More

by Tmleclerc50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jun 09, 2025 -

BMW of Rockland responded

Hi, we are pleased we could provide you with a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

I recently brought my 2024 BMW X1 M35i in after discovering that the rear left rotor was heavily corroded on the inside. From the moment I arrived, the entire team at BMW of Rockland made the exper More

by simennov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Matt Egger , Hunter Leighton
Jun 09, 2025 -

BMW of Rockland responded

Hello Simennov, thank you for your kind review; we are happy to pass along your comments to Matt here at BMW of Rockland! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2025

Excellent service. My engine light went on. They gave me an immediate appointment and fixed minor problem immediately. I could not be more satisfied. Great job And More

by jean.m.aikens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter
Jun 09, 2025 -

BMW of Rockland responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 05, 2025

Outstanding service appointment. Was kept informed about what wirk was being performed and was also given a loaner. More

by CapeDavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos
Jun 09, 2025 -

BMW of Rockland responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2025

Service at this BMW location specifically is top-tier. Not only is their customer service amazing, their service department Advisors/reps, and technicians go above and beyond. Special shout out to Antonio More

by erika2o7
Recommend Dealer
Yes
Employees Worked With
Antonio Ortega
Jun 06, 2025 -

BMW of Rockland responded

Hello, we're happy you found our staff Antonio to be so supportive during your experience here at BMW of Rockland. We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2025

Technician jeremy was real good and the only reason i come to this dealership is because of him and the advisor elena made it difficult for me to choose him because he worked next door even though they a More

by Lando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elena
Jun 06, 2025 -

BMW of Rockland responded

Lando Thank you for the feedback and sorry that your experience was less than you expected. Our Technicians work on dedicated teams in each of our stores and have specific skills for certain Brands and models. While we do the best we can to accommodate request by customers for Technicians it is not always feasible or possible. Our Loaner vehicles have a 95% utilization rate meaning they are always schedule and out with customers given a fixed amount of cars devoted for customer use often we have to request a car to be returned as it is booked and scheduled for the next user. Hopefully that answers some of the concerns you had, should you wish to discuss further please reach out to me directly Thank you as we use all feedback for training and ways to improve. Avery Trumbo General Manager - BMW of Rockland atrumbo@group1auto.com

June 04, 2025

Very reliable. knowledable. I waited for my car to be finished and their projected time was accurate. More

by Designjsm28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo, Dan Bolton
Jun 08, 2025 -

BMW of Rockland responded

Hello, thank you; we appreciate your feedback! Thank you so much again for your feedback! We hope you have a great day!

June 04, 2025

My rep Greg was excellent and the process was efficient. My new car is wonderful. More

by Dmikami
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Dolabaney
Jun 08, 2025 -

BMW of Rockland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Rockland! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

My salesman, Hunter, was very helpful. Took me on a test drive and made sure to communicate with me while I was waiting for my car to come in. Very processional, friendly, and not pushy. More

by l.finnell
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter Leighton
Jun 06, 2025 -

BMW of Rockland responded

Hello, we're happy you found our staff member Hunter to be so supportive du ring your experience here at BMW of Rockland. We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2025

I have brought my 2023 430i to the Rockland service center a couple times most recently on 5/28/2025. From the friendly people to the great service I would highly recommend this dealership/service cent More

by oconndave11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe L, Dan Bolton
May 30, 2025 -

BMW of Rockland responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

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