
BMW of Rockland
Rockland, MA
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I encountered an issue during first visit, but I appreciate that the general manager took the matter seriously and handled it in a timely and professional manner. Their prompt attention made a diffe appreciate that the general manager took the matter seriously and handled it in a timely and professional manner. Their prompt attention made a difference in resolving the situation. More
Very timely service and feedback with each visit. They do exactly what they commit to. In cases where something additional is needed, they notify me immediately, also explaining if it's a priority or They do exactly what they commit to. In cases where something additional is needed, they notify me immediately, also explaining if it's a priority or secondary concern. More
Have had a few defects with my New BMW. Both front headlamps retaining water after storms. My badges coming off. They’ve been very accommodating in getting the work done efficiently while Both front headlamps retaining water after storms. My badges coming off. They’ve been very accommodating in getting the work done efficiently while getting me into a loaner and on the road in minutes. Usually getting my car back to me the same day. Andrew was my service agent and was very professional and pleasant to deal with. More
Easy appointment set up, and easy drop off. Antonio kept me updated with scheduling, service needs and my next appointment. Great service all around Antonio kept me updated with scheduling, service needs and my next appointment. Great service all around More
Everyone was helpful and responsive. The sales representative Hunter was friendly and knowledgeable. He took great care to see that I got the best experience. The sales representative Hunter was friendly and knowledgeable. He took great care to see that I got the best experience. More